pOTentialOT
Full Member
- Joined
- Jan 28, 2020
- Messages
- 33
- Reaction score
- 27
I had an eye exam appointment this past Tuesday. The OD said that my prescription would be emailed to me. A few days went by and I did not receive it. I called multiple times asking for the prescription, and they kept saying that it would be sent to me soon. They finally sent it to me only after I argued with them for hours. It took almost a week to get it.
This was my first time going to this doctor. One of the receptionists said, "the prescription needs to be finalized and sometimes it takes a long time." However, all the ODs prior to this always gave me my eyeglass prescription immediately after the appointment. I was reading some articles stating that it's illegal to not give a patient their prescription right away. Is this true? Was the doctor right, or was I just being impatient? Please let me know. I'm considering filing a report to the FTC about this practice.
This was my first time going to this doctor. One of the receptionists said, "the prescription needs to be finalized and sometimes it takes a long time." However, all the ODs prior to this always gave me my eyeglass prescription immediately after the appointment. I was reading some articles stating that it's illegal to not give a patient their prescription right away. Is this true? Was the doctor right, or was I just being impatient? Please let me know. I'm considering filing a report to the FTC about this practice.