Questions for working techs and clerks

[steveysmith54]

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How much do you spend handling the register, taking people's money?

 

[Vr6]

probably 3-4 transactions a week. we have clerks for that 🙂

 

[Aex005]

I work at an independant and we have clerks for that too.. but maybe 10% of the time I end up going up front and assisting customers. I don't mind though, it at least gets you interacting with people insted of counting all day.

 

[piyi]

I actually spent quite a lot of time at the register as a technician. Maybe about 25-50% of the day. It seems like most of the technicians I've worked with always hate working the register. I've never been picky about that. Heck, I'd work there the whole day if they want. I don't care; as long as I get paid, I'll do whatever job needs to be done. I like to listen to the pharmacists counsel the patients while I'm there.

 

[steveysmith54]

I actually spent quite a lot of time at the register as a technician. Maybe about 25-50% of the day. It seems like most of the technicians I've worked with always hate working the register. I've never been picky about that. Heck, I'd work there the whole day if they want. I don't care; as long as I get paid, I'll do whatever job needs to be done. I like to listen to the pharmacists counsel the patients while I'm there.

Majority of the pts who come decline consultation. I am wearing a tie, dress pants, shoes to handle the register. My pay is low as well, 10.70.hr. 🙁

 

[justimmy]

Steve you must be in california with that pay and assumption that you're underpaid. I have been a tech for almost 3 years and I haven't hit the 10 dollar mark yet.😱. Back to the post..

I spend at least 50 to 75% of my time at the register (even as a lead tech.) mostly due to the fact that half of the staff moan and groan after 30 minutes at the register and half of them don't know what they're doing/what the customer is requesting of them...Also at my pharmacy, we don't have a designated cashier, everyone just goes where they're needed(I'm still waiting for that to kick in. apparently coming to work AND working is a task difficult to master)

 

[TBS5280]

Majority of the pts who come decline consultation. I am wearing a tie, dress pants, shoes to handle the register. My pay is low as well, 10.70.hr. 🙁

I can't believe they make you wear a tie with what you make. I know they want you to look professional, but you don't need to wear a tie for that.

 

[piyi]

Majority of the pts who come decline consultation.

Actually, quite a few of the patients at my pharmacy have new prescriptions on which we're required to counsel. Even if the patient tells the pharmacist they've had it before, they still give a brief consultation of the drug, like the major points of it.

 

[piyi]

I spend at least 50 to 75% of my time at the register (even as a lead tech.) mostly due to the fact that half of the staff moan and groan after 30 minutes at the register and half of them don't know what they're doing/what the customer is requesting of them...Also at my pharmacy, we don't have a designated cashier, everyone just goes where they're needed(I'm still waiting for that to kick in. apparently coming to work AND working is a task difficult to master)

Yep, that's exactly how it is at my pharmacy. Luckily, we have quite a few techs working every day, so no one really gets a chance to be stuck anywhere for a large part of the day. Often times, the pharmacist will assign a tech to a position that's needed. Because I'm good at data entry, I'm often assigned there, but I'll usually be the one to go to the register when help is needed there and no one is doing anything about it.

 

[Utterdevotion]

I work for Rite Aid, where my store also doesn't have a designated cashier. It depends on which pharmacist is on duty with me; I can be at the register 30-50% of the time. Whoever is least busy, and/or nearest to the register takes the customer. Which means, sometimes even the pharmacists ring up prescriptions.

I've been working 2+ years, and I still haven't hit the $10/hour mark either 🙁
Guys though, are required dress shirt and tie.

 

[steveysmith54]

Steve you must be in california with that pay and assumption that you're underpaid. I have been a tech for almost 3 years and I haven't hit the 10 dollar mark yet.😱. Back to the post..

You're right. I am from California. Where in Westwood, a one bedroom apt is lik $1700 per month.

 

[steveysmith54]

Actually, quite a few of the patients at my pharmacy have new prescriptions on which we're required to counsel. Even if the patient tells the pharmacist they've had it before, they still give a brief consultation of the drug, like the major points of it.

Really required? In my pharm, they can always decline.

 

[binghamkid]

You're right. I am from California. Where in Westwood, a one bedroom apt is lik $1700 per month.

You a fellow Bruin? (i'm alumni, but still counts)

 

[DASicari]

I rarely work at the register at CVS, but then again we are a busy store and have 2-3 cashiers staffed for that job.

 

[eelo]

How much do you spend handling the register, taking people's money?

Is there a problem with this? Is it below you to take other people's money at a register?

 

[Utterdevotion]

Is there a problem with this? Is it below you to take other people's money at a register?

Aw give steveysmith54 a break, maybe he's just curious?

 

[steveysmith54]

I was curious. I don't mind because I usually do what's asked of me. But, like everyone here, they'd rather be typing orders, dispensing, etc rather than doing the register.

 

[piyi]

Really required? In my pharm, they can always decline.

In my state (Nevada), they can decline on refills; but if they bring in an actual prescription to get filled, they have to be counseled by a pharmacist by state law. The pharmacists I work with are also very adamant about counseling every patient with a new script.