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Yup. Totally my cats.

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Found this circulating on Facebook. Thought people here would appreciate it!


Dear client,

Welcome to our practice. The following are some suggestions of how to make things most pleasant for our staff.

*As you have already figured out your scheduled appointment time is just a suggestion. Feel free to ignore it and do as you please.

*If you are not going to show up, please do not call. We like the suspense of trying to figure out what you are going to do. Sometimes we run bets on it. So as you can see, calling and informing us of your intentions would just take the fun out of our day.

* Verbal abuse is always appreciated. If possible, wait till the waiting room is full. Please be creative in your profanity, we all like to expand our vocabulary.

* Do not put your dog on a leash or your cat in a carrier. Just let them loose as soon as you walk in. The staff enjoys a little pandemonium.

*Bring as many small children as possible. Three or more is preferred. If you don't have that many borrow from your neighbors (look for the most poorly behaved). Make sure they all have juice and crayons because we love to clean. Also, we encourage them to jump on the furniture, play rough with the hospital cat, and go through the drawers.

*Do not bring any prior records as we request. Calling other clinics gives us time to catch up with old friends.

*We're just kidding when we suggest that you bring stool or urine. That's gross. We'll just get it off our waiting room floor after your dog relieves him/herself everywhere

*Please feel free to stay on your cell phone. Handless headsets are preferred because it really makes it challenging to figure out if you are talking to us or the person on the phone. Make sure to call back later and ask us questions about all the things we were trying to explain.

* When giving information about your pet be as vague as possible. The doctor is psychic and can communicate with your pet, so its really just a formality anyway.

* Be sure to insist we follow your breeder's recommendations. Especially about anesthesia and vaccines. Our schooling and training really doesn't teach us much, so we appreciate the guidance.

*Give medications as you see fit. We just put instruction labels on them because the label printer is cool. We understand that when the condition doesn't resolve it is our fault not yours.

*Don't tell us all the other vets had to muzzle your dog till after he/she tries to bite. Keeps our reflexes sharp. Besides, its more of a challenge to muzzle a dog once he/she is all worked up.

*If your cat is hissing and upset, please put your hands and face as close to his/her mouth as possible. He/she would never bite you. If a bite did occur from your own stupidity, it is our fault anyway.

*Ignore the 'employees only' signs. Just wander around as you please. Stick your hands in all the cages. If your child is wandering around, we prefer him/her to be barefoot.

* If your pet is sick please wait a minimum of three days before having him/her seen. Also, be sure to exhaust all treatments available over the counter or at the pet store before bringing him/her in to be examined. Oh, and ten minutes before close on a Saturday is the perfect time to call and tell us you're coming in.

* Always complain about the bill. We know our prices are too high. In general, we tend to be greedy and don't care about your animal.

*Feel free to agree verbally and in writing to all fees, especially to the expensive ones. Then, after the diagnostics/treatments are performed, and only then, inform us that you have no actual money, but that you can pay us $10 a week until it is paid off.

*Please be sure to let us know of all illnesses you THINK your pet may have because you looked it up online. Then be sure to dictate to us how your pet should be cared for.

We look forward to caring for your pet. If you have any suggestions about what we can do to make life easier for you and more difficult for us, please do not hesitate to let us know.

**In early summer we will generously vet all your injuries (physical & mental ones) when you bring us a young (preferably imprinted) wild bird you saved from its parents
 
Found this circulating on Facebook. Thought people here would appreciate it!


Dear client,

Welcome to our practice. The following are some suggestions of how to make things most pleasant for our staff.

*As you have already figured out your scheduled appointment time is just a suggestion. Feel free to ignore it and do as you please.

*If you are not going to show up, please do not call. We like the suspense of trying to figure out what you are going to do. Sometimes we run bets on it. So as you can see, calling and informing us of your intentions would just take the fun out of our day.

* Verbal abuse is always appreciated. If possible, wait till the waiting room is full. Please be creative in your profanity, we all like to expand our vocabulary.

* Do not put your dog on a leash or your cat in a carrier. Just let them loose as soon as you walk in. The staff enjoys a little pandemonium.

*Bring as many small children as possible. Three or more is preferred. If you don't have that many borrow from your neighbors (look for the most poorly behaved). Make sure they all have juice and crayons because we love to clean. Also, we encourage them to jump on the furniture, play rough with the hospital cat, and go through the drawers.

*Do not bring any prior records as we request. Calling other clinics gives us time to catch up with old friends.

*We're just kidding when we suggest that you bring stool or urine. That's gross. We'll just get it off our waiting room floor after your dog relieves him/herself everywhere

*Please feel free to stay on your cell phone. Handless headsets are preferred because it really makes it challenging to figure out if you are talking to us or the person on the phone. Make sure to call back later and ask us questions about all the things we were trying to explain.

* When giving information about your pet be as vague as possible. The doctor is psychic and can communicate with your pet, so its really just a formality anyway.

* Be sure to insist we follow your breeder's recommendations. Especially about anesthesia and vaccines. Our schooling and training really doesn't teach us much, so we appreciate the guidance.

*Give medications as you see fit. We just put instruction labels on them because the label printer is cool. We understand that when the condition doesn't resolve it is our fault not yours.

*Don't tell us all the other vets had to muzzle your dog till after he/she tries to bite. Keeps our reflexes sharp. Besides, its more of a challenge to muzzle a dog once he/she is all worked up.

*If your cat is hissing and upset, please put your hands and face as close to his/her mouth as possible. He/she would never bite you. If a bite did occur from your own stupidity, it is our fault anyway.

*Ignore the 'employees only' signs. Just wander around as you please. Stick your hands in all the cages. If your child is wandering around, we prefer him/her to be barefoot.

* If your pet is sick please wait a minimum of three days before having him/her seen. Also, be sure to exhaust all treatments available over the counter or at the pet store before bringing him/her in to be examined. Oh, and ten minutes before close on a Saturday is the perfect time to call and tell us you're coming in.

* Always complain about the bill. We know our prices are too high. In general, we tend to be greedy and don't care about your animal.

*Feel free to agree verbally and in writing to all fees, especially to the expensive ones. Then, after the diagnostics/treatments are performed, and only then, inform us that you have no actual money, but that you can pay us $10 a week until it is paid off.

*Please be sure to let us know of all illnesses you THINK your pet may have because you looked it up online. Then be sure to dictate to us how your pet should be cared for.

We look forward to caring for your pet. If you have any suggestions about what we can do to make life easier for you and more difficult for us, please do not hesitate to let us know.

**In early summer we will generously vet all your injuries (physical & mental ones) when you bring us a young (preferably imprinted) wild bird you saved from its parents

I laughed at a lot of these.. but TBH, people making these lists have to remember that this is a service profession, and part of being in a service industry is to deal with these things professionally and with a smile whenever possible. I never really liked when people are too critical of owners who are your clients and responsible for your livelihood.
 
Yup. Totally my cats.

934836_467077270036486_1169473686_n.jpg

So true. Especially since my cat gets progressively more annoying if I ignore him. If I take too long to get up and get him food, it usually culminates in him attempting to bite my nose because he's figured out that will get my attention. He's lucky he's so darn cute.:meanie:
 
So true. Especially since my cat gets progressively more annoying if I ignore him. If I take too long to get up and get him food, it usually culminates in him attempting to bite my nose because he's figured out that will get my attention. He's lucky he's so darn cute.:meanie:

Mine broke 6 glasses on the kitchen floor, when I wouldn't wake up to feed her. 🙁 (I was TRYING to sleep in a bit)
 
I laughed at a lot of these.. but TBH, people making these lists have to remember that this is a service profession, and part of being in a service industry is to deal with these things professionally and with a smile whenever possible. I never really liked when people are too critical of owners who are your clients and responsible for your livelihood.

I agree with what you are saying to a point. The one thing above that makes me very angry is the cats not in carriers and dogs not on a leash or otherwise being controlled. If a client walks into your lobby with their cat not in a carrier and a dog sitting in the waiting room attacks the cat, you are legally responsible for that because it happened in the clinic, even though it was no fault of your own. So, yes while I laughed at a lot of these; I still treat the clients professionally and I still accept that a lot of them just do not know better, but education is key and if I tell a client, "hey you need to bring your cat into the clinic in a carrier" and explain why and the client still refuses, then I have every right to be critical of that client because now that client's actions could be affecting me in a negative way (more so than just it is annoying).

The only other thing that I am critical of on the above list is the cell phone thing. If you are talking on your phone, it is impossible for me to get an accurate history and do my job. So, the way I handle this is, if I walk into the exam room and the client is on the phone and they don't hang up or keep talking or what they often do is set "Fluffy" on the exam table then walk back to the chair in the room and sit down and keep talking, expecting you to do what you need with the pet; I will simply say, "I can see that you are in the middle of a phone call right now, I will need to ask you some questions about "Fluffy", but since you are busy I will come back in 5 minutes to see if you are done." Most clients will get off the phone instantly after you say that, but I am not going to try to do my job while the client is on the phone because it doesn't work.
 
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.*Don't tell us all the other vets had to muzzle your dog till after he/she tries to bite. Keeps our reflexes sharp. Besides, its more of a challenge to muzzle a dog once he/she is all worked up.

This is my favorite. We once had big old german shepherd come in that had a hemoabdomen. He didn't give us any trouble at first. Had a splenectomy. No trouble immediately after surgery. The next day when he started feeling better he started baring his teeth at anybody who would come near him. Somebody mentioned it to the owners and they were like "Yeah, we thought it was weird that he went with you so willingly yesterday. He's usually aggressive towards strangers." Gee, well, thanks for forgetting to mention that tidbit of information. It's not like it would be important to a big group of strangers that will be restraining and poking your dog. :meanie:
 
This is my favorite. We once had big old german shepherd come in that had a hemoabdomen. He didn't give us any trouble at first. Had a splenectomy. No trouble immediately after surgery. The next day when he started feeling better he started baring his teeth at anybody who would come near him. Somebody mentioned it to the owners and they were like "Yeah, we thought it was weird that he went with you so willingly yesterday. He's usually aggressive towards strangers." Gee, well, thanks for forgetting to mention that tidbit of information. It's not like it would be important to a big group of strangers that will be restraining and poking your dog. :meanie:

Just be sure to listen to your clients if they tell you their animal might bite. We had a client who left their previous vet because they had an aggressive cat. They told the vet that the cat would probably bite, but the vet shrugged it off and said that all cats loved them. Needless to say the cat bit the vet. And then, even though they had all vaccine records and the owners informed them that the cat might be aggressive, and then they reported it to the county and the cat had to quarantined. I'm just like seriously. I understand being cautious when clients tell you their animals don't bite, but it someone flat out says my cat/dog/whatever, might bite you listen to them.
 
Just be sure to listen to your clients if they tell you their animal might bite. We had a client who left their previous vet because they had an aggressive cat. They told the vet that the cat would probably bite, but the vet shrugged it off and said that all cats loved them. Needless to say the cat bit the vet. And then, even though they had all vaccine records and the owners informed them that the cat might be aggressive, and then they reported it to the county and the cat had to quarantined. I'm just like seriously. I understand being cautious when clients tell you their animals don't bite, but it someone flat out says my cat/dog/whatever, might bite you listen to them.

Oh, I know, that was actually my point. We do listen. And we're cautious no matter what. I was venting about when people absolutely know their animal is aggressive and they don't say anything until you mention it to them because the animal tried something. It's not even necessarily veterinary medicine related, that's just an irresponsible owner. If your animal has a history of being aggressive towards people or animals, even if it was reactionary because they were scared, you should let people know. My dog has never bitten a human or another dog, but she does get a little weird and on edge when large dogs come on too strongly and I always warn people about that. Frankly, if the animal has a history of aggression and the owner fails to mention it, it's on the owner. Yes, we, as veterinary professionals, still need to be cautious no matter what, but I'm probably going to muzzle an animal right off the bat if the owner mentions a history of aggression, whereas I probably won't muzzle him/her right away if that hasn't been mentioned.
 
The responsibility for sure goes both ways. Owners need to speak up if they know their animal has a history of aggressive behavior, and veterinarians and staff need to heed warnings clients have; better safe than sorry for sure. Clients need to follow directions too...

I remember a client with the meanest french bulldog; extremely aggressive when brought in to the clinic. Couldn't even go near the dog without her trying to attack you. The owner was supposed to start using sedatives before appointments so the dog could be somewhat manageable, but continuously didn't do so, so we would have to deal with it and sedate the dog ourselves so she could be examined. And of course, on at least a couple occasions the client booked the last appointment of the day, so we had to stay late to deal with that monster of a dog :bang:
 
Oh, I know, that was actually my point. We do listen. And we're cautious no matter what. I was venting about when people absolutely know their animal is aggressive and they don't say anything until you mention it to them because the animal tried something. It's not even necessarily veterinary medicine related, that's just an irresponsible owner. If your animal has a history of being aggressive towards people or animals, even if it was reactionary because they were scared, you should let people know. My dog has never bitten a human or another dog, but she does get a little weird and on edge when large dogs come on too strongly and I always warn people about that. Frankly, if the animal has a history of aggression and the owner fails to mention it, it's on the owner. Yes, we, as veterinary professionals, still need to be cautious no matter what, but I'm probably going to muzzle an animal right off the bat if the owner mentions a history of aggression, whereas I probably won't muzzle him/her right away if that hasn't been mentioned.

Agreed. It's all about communication. I just can't believe the vet didn't listen.
 
My favorite is when the dog is growling at you and clearly will bite if you get close enough and the owner shrugs it off and says "Oh, he won't bite you."

Our dog that we recently lost would be good at the vet until you wanted to do anything to him. He'd come up for attention, take treats, do tricks, whatever, As soon as you'd want to do anything to him, he'd get snappy with no growling as a warning. We always told them to muzzle him since he's unpredictable (occasionally you could do stuff without a muzzle). It honestly just made us feel a lot more comfortable too. Once the muzzle was on, you could do whatever to him without him fighting or reacting.

I think a lot of it is that we have to get the owners to realize that muzzles doesn't necessarily mean you are a bad owner or have a horrible dog. We played with Rudy's feet, socialized him, etc and he was still reactive towards dogs and would get snappy at the vet's office. Sometimes it just happens.
 
Just be sure to listen to your clients if they tell you their animal might bite. We had a client who left their previous vet because they had an aggressive cat. They told the vet that the cat would probably bite, but the vet shrugged it off and said that all cats loved them. Needless to say the cat bit the vet. And then, even though they had all vaccine records and the owners informed them that the cat might be aggressive, and then they reported it to the county and the cat had to quarantined. I'm just like seriously. I understand being cautious when clients tell you their animals don't bite, but it someone flat out says my cat/dog/whatever, might bite you listen to them.

"He'll never bite because all cats love me" sounds like something a high-schooler would say, not a vet. I'm confused as to how someone could have this attitude after years of training.
 
My favorite is actually when the vet doesn't tell you that the animal you're bending down to restrain has caution stickers all over their chart...😡

I am so so sooooo glad I don't work with one of those doctors anymore.
 
Not sure where to put this ...

Summer plans, should I ...

A - Take Statistics (I actually took Statistics 6ish years ago and got a B+ but I was going to take the one that my IS specifically wants so I don't have to petition it)

B - Volunteer/shadow a couple nights/week at an ER/specialty practice. Back in February my husband blabbed my life story to the doctor that owns the hospital when he was there with our dog. She offered me the opportunity to volunteer in the ER. (Caveat: an RVT I work with at the GP says this doctor is a bit loony - she owns the entire building and is hoping to expand to become a huge specialty hospital but currently she's the only DVM on staff. She actually lives in the building and brings in relief vets)

Doing both A & B isn't an option. Thanks for any input! 🙂
 
Not sure where to put this ...

Summer plans, should I ...

A - Take Statistics (I actually took Statistics 6ish years ago and got a B+ but I was going to take the one that my IS specifically wants so I don't have to petition it)

B - Volunteer/shadow a couple nights/week at an ER/specialty practice. Back in February my husband blabbed my life story to the doctor that owns the hospital when he was there with our dog. She offered me the opportunity to volunteer in the ER. (Caveat: an RVT I work with at the GP says this doctor is a bit loony - she owns the entire building and is hoping to expand to become a huge specialty hospital but currently she's the only DVM on staff. She actually lives in the building and brings in relief vets)

Doing both A & B isn't an option. Thanks for any input! 🙂

Depends...how are your veterinary hours at this point? Taking the stat class wouldn't be a bad idea just from a convenience standpoint (not having to petition, not having to take another class in the worst case scenario) but more vet experience is always cool.
 
Depends...how are your veterinary hours at this point? Taking the stat class wouldn't be a bad idea just from a convenience standpoint (not having to petition, not having to take another class in the worst case scenario) but more vet experience is always cool.

I've currently got 2500+ animal hours (rescue stuff) and 600 veterinary. I'm still a couple years away from applying - I don't have the ability to take classes full time like when I was in undergrad, boy do I miss those days! 🙂
 
I've currently got 2500+ animal hours (rescue stuff) and 600 veterinary. I'm still a couple years away from applying - I don't have the ability to take classes full time like when I was in undergrad, boy do I miss those days! 🙂

I think you'd do well to take the stat class. Especially since you're not applying for a couple more years, you can find time for more experience. And while more hours never hurt anyone, you seem to be in a pretty good spot.
 
I think you'd do well to take the stat class. Especially since you're not applying for a couple more years, you can find time for more experience. And while more hours never hurt anyone, you seem to be in a pretty good spot.

Thanks 🙂

I really need to diversify. My rescue hours are all dogs and cats and veterinary hours are dogs, cats, and small mammals (rabbits and guinea pigs). I grew up riding horses but I haven't been on a horse in a long time! I found a mobile large animal vet that will let me shadow him, I just need to find the time - that's the problem, not having time for everything 😛
 
Saw a quote today and thought it was quite inspirational to future vet med's esp non-trads
"Never give up on a dream just because of the time it will take to accomplish it. The time will pass anyway." -Earl Nightingale
 
My roommate won't believe me when I tell her that her straightening iron is going to have problems (even with an outlet adapter) while we're in South Africa. 🙄 I'm going to let her learn that the hard way I guess...
 
Yeah their outlets are 220V and her iron's only compatible with 120. She hasn't done much international travel and didn't realize there was a difference... but now won't believe me. Oh well.

:meanie: She will.
 
Yeah their outlets are 220V and her iron's only compatible with 120. She hasn't done much international travel and didn't realize there was a difference... but now won't believe me. Oh well.

Hope she doesn't have a super expensive hair straightner then cause that thing is going to fry.
 
Yeah their outlets are 220V and her iron's only compatible with 120. She hasn't done much international travel and didn't realize there was a difference... but now won't believe me. Oh well.

I got lucky, my straightening iron is good for both 120 and 220V. So I can still use mine from the US once a month to once every 6 weeks when I actually feel like straightening my hair... 😀
 
Hope she doesn't have a super expensive hair straightner then cause that thing is going to fry.

It's not (it's like a $25 one from walmart) or else I'd push it a little harder. I'm pretty sure she'll think twice about it before we actually leave, but I was just like... seriously? I studied abroad and have traveled quite a bit more than her, I don't know why she doesn't believe me on something like that. 🙄
 
It's not (it's like a $25 one from walmart) or else I'd push it a little harder. I'm pretty sure she'll think twice about it before we actually leave, but I was just like... seriously? I studied abroad and have traveled quite a bit more than her, I don't know why she doesn't believe me on something like that. 🙄

I don't even know if I would bother bringing one if I had one that would work on dual voltages. I don't know how humid it is there, but I'd get super sweaty from the heat and then my hair would just get wavy and gross...not really a point in trying to make it pretty.
 
I don't even know if I would bother bringing one if I had one that would work on dual voltages. I don't know how humid it is there, but I'd get super sweaty from the heat and then my hair would just get wavy and gross...not really a point in trying to make it pretty.

👍

dont let her bring anything but a battery operated alarm clock or she's in for another surprise! :meanie:
 
Saw a quote today and thought it was quite inspirational to future vet med's esp non-trads
"Never give up on a dream just because of the time it will take to accomplish it. The time will pass anyway." -Earl Nightingale

👍👍👍
I don't think I could tolerate work every day if I wasn't actively working towards my way out the door 😀
 
yep, often accompanied by gesturing and sound effects.

I love it when someone actually knows what I am talking about when I do that. :laugh:

Me: Hey, could you go grab me a ..... ummm.... thingy?

Them: Oh, yeah! Be right back!

And they actually do grab the correct thing. 👍
 
Anyone have any good recommendations for Stephen King books? Or any other books?
 
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