So I am going to post my experience about applying to Rowan, I am not trying to persuade or dissuade anybody from applying there, but as an applicant to their inaugural class and someone who has always been responsible and diligent with their application, what happened to me with them has never happened to me before and has left a very bad taste in my mouth for this school.
When they got the letter of reasonable assurance after VMCAS, I was very excited as this was my in-state school. I reached out to all of my previous recommenders who still had my letter and they all told me they would submit it. Long story short, I had all of my materials that were in my control in way before the deadline (transcripts, essays, fee, etc) but I could not see whether all of my recommendation letters were in until I submitted. They told us to give them time because the letters were sent as one off to their giant inbox and they needed to sort through everything. I double checked with all of my recommenders and they told me that they sent their letters. My one professor’s still wasn’t coming up, but given that they needed time I didn’t think much of it. Long story short I get an email a few days later saying my application was incomplete and they decided to throw it out from being reviewed. I reached out to my professor and she told me that she sent it and tried to call and follow up with them to explain, but they completely ghosted her. When I kindly asked for a case review since this was caused by something beyond my control, they spit back the same email that they were not making any exceptions because it would “compromise the integrity of the process.” Yet the website had had technical errors during the submissions process so much so that you reached out to let all applicants know? Also, seeing as this was the first class, did they not anticipate that there were going to be similar issues like this along the way? So because I the applicant did all of my due diligence with all my other materials, I feel like I am still being punished at the end of the day. I have tried to reach out a few times and my professor said that she emailed them as well, but they did not respond to her either. I understand if they didn’t want to talk to me anymore as they needed the confirmation directly from her, but to not even acknowledge another professor in the field who is advocating for their student in this situation is completely unprofessional and bizarre to me. They are also not willing to refund my $[emoji


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]] application fee despite again all of my materials being in and this being something completely not my fault. All in all, I cannot believe that they would treat their inaugural class this way as they seem to have no consideration and are just there to look at you as a number and take your money, which I don’t even think that they should be there yet. I should also note that my professor is one of the directors at a different in-state school where a lot of undergrad/grad students will be coming from before moving to Rowan if they want to stay in state. Even VMCAS itself lets you track recommendation letters in real time and gives them a couple extra weeks because they understand that’s something like that is not the student’s fault. I think there was a more empathetic way to handle this and unfortunately they did not given all the circumstances.