- Joined
- Jan 25, 2006
- Messages
- 269
- Reaction score
- 1
👎 😡
I'm not mad at the quality of the CD, since I can't install it, but the "expiration" policy on that software.
Basically, I"ve ordered Top Score DAT CD last year in September. I will be taking the DAT exam in a 13 days.
So I tried to install the software on my computer, and couldn't find the key to unlock the software. Then I emailed customer support, they gave me a key to unlock the software. Still, no luck. Then I contacted Top Score's customer support again, and they give me a cold response of "look at the FAQ webpage." If I'm not mistaken, they are trying to tell me that my software expired and they want me to spend another $47 to buy their product.
I'm going to call them right now and SPEAK to somebody over this issue. It doesn't sound right. 😡
I'm not mad at the quality of the CD, since I can't install it, but the "expiration" policy on that software.
Basically, I"ve ordered Top Score DAT CD last year in September. I will be taking the DAT exam in a 13 days.
So I tried to install the software on my computer, and couldn't find the key to unlock the software. Then I emailed customer support, they gave me a key to unlock the software. Still, no luck. Then I contacted Top Score's customer support again, and they give me a cold response of "look at the FAQ webpage." If I'm not mistaken, they are trying to tell me that my software expired and they want me to spend another $47 to buy their product.
I'm going to call them right now and SPEAK to somebody over this issue. It doesn't sound right. 😡