There are many, many things; I will select the two that I believe are the very most important.
1- If there is access to a surgical operating microscope, use it. As much as you can. Most schools have them somewhere by now, I'd think. At the very least they'll be in grad endo; it's even worth assisting a grad student a few times just to see things this way. There is microscope dentistry, and there is other dentistry. It is that much of a dichotomy. And it's impossible to put the experience, and the rise in quality of your diagnosis and treatment, into words. Impossible.
2- Take two high-res digital images of each and every patient's teeth. One anterior shot of them occluding, one of the mandibualr arch from an "aerial", occclusal view. Maybe add a shot of the maxillary arch from the same occclusal perspective. Now show your patient in the biggest, baddest way possible. We use a 2nd computer screen in front of the patient; in dental school, I'd think an iPad would be best. (Maybe with DDSGP, though it's expensive). (
http://www.ddsgp.com/DDSGP/Home.html) Or a laptop if necessary. Now ask them this question, credit to Dr. Dick Barnes:
"Are you disatisfied with your teeth or their appearance?"
"Dissatisfied" not "satisfied"; you want them getting used to saying yes not no if there is an issue.
Teeth, referring to health, and
appearance, referring to esthetics. Let's not start down that slippery slope of breezing past health and trying to sell white chunks of porcelain to everybody. Even in dental school, under close faculty supervision, that aggressive selling process can start to take hold. Requirements loom... And yes you can vary the question according to what feels comfortable to each individual patient, but show them and ask it.
Oral health issues are best understood by patients when they can see what's happening in their mouths. Be creative. Caries, broken cusps and missing teeth are easy. For perio, get a shot of a Williams probe sinking in 7mm. Etcetera.
Esthetic issues are definitely best approached by asking, not telling.
We've done this for four years and it's the greatest practice growth mechanism we've ever found (and even in dental school you have to grow your practice; remember the word "requirements"?), and it's ethical and intellectually honest. I am appalled by the level of overtreatment for financial gain in our profession that currently exists. Equally appalling is the underdiagnosis and undertreatment of perio, esthetics because the patient wasn't asked, etc. Take these pics, ask these questions, and you will train yourself to avoid the Scylla and Charybdis of overtreatment and undertreatment- I'm not sure that every school coaches its students in this adequately.
You will also be astounded by what your patients tell you, and how emotional they get about it.
And: microscope. microscopemicroscopemicroscope.