Sometimes, it makes me wonder if people contribute to this forum could be my colleagues and supervisors. Would we interact with each other transparently? Thanks to
Fan_of_Meehl for starting this space for venting and honest discussions.
We all are working within systematic structure and are compelled to follow rules and established procedurals. As individuals, I believe we have the power to choose what kind of difference we want to make. I still remember one training committee member's response to my disclosure about my fear for making others uncomfortable in revealing my cultural and racial perspective. She said that the discomfort is already there and someone needs to verbalize it. If not me, then who?
In inpatient and residential settings, I was mistakenly identified as housekeeping or dietary staff countless times at the initial meeting with patients and/or their family members. Answering questions regarding my education background, credential, and job experience to gain their trust before even start the initial assessment is expected. Being asked to get them a glass water or dietary items or being interrupted with fielding questions (e.g. scheduling, transportation, wifi password, TV channel, meal time) in the middle of the initial assessment was a norm in my experience. I have worked with staff psychologists who would willingly and happily run to the dietary department to get coffee or tea and cookies and serve to the patient and/or family members exactly the way they wanted. However, they were acknowledged and appreciated as psychologists who had good bedside manner. When I am being treated as if I were a housekeeper or dietary staff as soon as I walk into the room, it brings a different quality into the therapeutic relationship. One time, after spending 20 minutes to establish my credential and qualification to conduct the initial assessment, this family member continued interrupting me with fielding questions and I politely let her know each time that I would take care of or relate her requests/concerns to the responsible department. At the 3rd time, when she asked me to get the patient a TV remote controller, it made me just want to walk away and I endured my difficult emotions to complete the initial. Maybe, I have not lived long enough, but I have not yet heard of this kind of experience from a white peer. How often a white clinician would be challenged about their education background, credential, and work experience? How often they would be rudely asked to fetch a TV remote controller, serve beverages, schedule transportation for medical appointments, or tell them what is on the TV after meal time to entertain their loved ones...?
When asked a diversity question, such as something like how do you engage a patient who is very different from you culturally, linguistically, ethnically.... my immediate reaction is picturing conservative white upper middle class and financially accomplished individuals with low education background who appear to be most challenging to relate and often present greatest resistance in therapy. Sitting on the other side of the table in interviews, I articulated answers by assessing the level of safety in the room (
pre-
pandemic time) and imaging what a white clinician would have responded in answering these diversity questions.
Some areas of country have not progressed much since the publication of I Know Why the Caged Bird Sings. Silence perpetuates misunderstanding and confusion. It is hopeful to see more and more clinicians of color moving up the hierarchical ladder and navigating into influential positions where we can be representative voices of the unheard. Some times, potential consequences of being a representative voice means getting push backs and/or becoming unpopular.