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WAG power question

tlh908

Senior Member
15+ Year Member
Jan 14, 2002
229
131
316
Indiana
  1. Pharmacist
I have a questions about WAG's newer power system - who oversees the call centers? For example, if my call is routed to a call center and I tell them I want to pay cash for 120 vicodin cause I just got 120 yesterday through my insurance, will the tech just fill it like that? I could see a lot of liability questions coming from this power setup.
 

pezdispenser

Full Member
10+ Year Member
Dec 14, 2006
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  1. Pharmacist
The law requires a pharmacist to perform a prospective drug use review on each new or refill prescription irrespective of whether the prescription is third party payor or cash. They will then make a decision on the therapeutic duplication. Processing through a third party does however give you additional DUR information from other pharmacies.
 

tlh908

Senior Member
15+ Year Member
Jan 14, 2002
229
131
316
Indiana
  1. Pharmacist
The law requires a pharmacist to perform a prospective drug use review on each new or refill prescription irrespective of whether the prescription is third party payor or cash. They will then make a decision on the therapeutic duplication. Processing through a third party does however give you additional DUR information from other pharmacies.

So what happens when a tech in a call center says sure we can fill the script and the local pharmacists says no way? I can see a heated battle then erupting between the local pharmacy and patient.
 
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Mystery Man
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Land Of Enchantment(Burque Baby)
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So what happens when a tech in a call center says sure we can fill the script and the local pharmacists says no way? I can see a heated battle then erupting between the local pharmacy and patient.
This would not be the first time a pharmacist would turn down a script.
 
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