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I'm a wee bit enraged post/pre-call at the moment. Why do we let nurses do a terrible job taking care of patients then we get blamed? We had a HELLP syndrome patient who was about 30 hours post-op and popping off severe range BPs. Keep in mind we are a regional center and do pre-eclampsia every. damn. day. This nurse totally doesn't call me with severe pressures, takes forever to treat them, and is taking pressures every 5 seconds, which is not our protocol.
Keep in mind once I got mad at her for not rechecking a severe pressure when I saw it 2 hours later, she lies and says she told me about it (170s/100s, no one sits on that), then decides to page me every 2 minutes about nonsense BS. (Why do I have to tell a nurse if a patient is nauseated to give her the effing PRN Zofran?!?!) Then I finally get to lay down for a second at 2:30 in the morning (been up since 5:15 the previous morning) and she pages me again because she doesn't like the answer that I told my intern to check the patient's pressure again in 15 minutes (had just treated 15 minutes prior, have to give the medicine time to work!). I get mad and told her she didn't need to wake me up, to which I get "well if you don't like getting woken up, don't be on call." Right. Because I choose to work 30 hours in a row. She couldn't survive a single day of residency.
I asked her what the pathophysiology of pre-eclampsia was and she couldn't answer. I asked her what the pharmacology of nifedipine is and how quickly it should work and she couldn't answer. Anyone treating a patient in ANY regard absolutely needs to know the pathophys of the disease process she has and the pharmacology behind the medications he/she is writing for or administering. Why do we tolerate such terrible nursing? Later they demand I come see the patient and when I ask what they are concerned about I get "I don't know." I go see the patient and she's laying in bed comfortably. Poor thing is exhausted because she has had her BP checked 30 times this evening because the nurse can't do it right.
Ugh, sorry for all the text. I'm just frustrated right now. She didn't have the time to manage my patient properly, but she sure had the time to write me up this morning. It's such BS. We work our butts off, only to keep being treated like crap by nursing who have been doing OB for 2-3 years less than I have. The lack of knowledge and BS treatment need to end.
In my experience, when OB/GYN nurses go bad, they can go really bad.After getting 5 hours of sleep and getting to do this again for 16 hours, I'm still ticked off. She can be this exhausted and get woken up just the same as I have to do. She wouldn't last two hours in residency. Just once I want them to have to live a day in our shoes. (I'm working 43 hours in a 51 hour period--more than any of them work in an entire week!)
Then I finally get to lay down for a second at 2:30 in the morning (been up since 5:15 the previous morning) and she pages me again because she doesn't like the answer that I told my intern to check the patient's pressure again in 15 minutes (had just treated 15 minutes prior, have to give the medicine time to work!). I get mad and told her she didn't need to wake me up, to which I get "well if you don't like getting woken up, don't be on call." Right. Because I choose to work 30 hours in a row. She couldn't survive a single day of residency.
Unfortunately, they can always hurt you more.
If you really feel strongly about it, call the highest nurse in the hospital, vp of nursing and put it in writing and carbon copy the ceo, director of surgery, and all the heads of the departments. This is probably what should be done to put an end to this insubordination.
I would encourage you and anyone else reading not to say this ever to a nurse. It could easily be grounds for dismissal or other action from the program.
So it is ok to be torture paged by nurses and you not call them out on it?I would encourage you and anyone else reading not to say this ever to a nurse. It could easily be grounds for dismissal or other action from the program.
So it is ok to be torture paged by nurses and you not call them out on it?
Think about what this breeds.. conflict avoidance.. this is exactly why nurses are winning the PR battle. Because physicians are wimpsAm I the only one who thinks trying to bump this up to the nurse manager is a bad idea? Where I am, this would make a problem with one nurse turn into a problem with all nurses. It sucks but as a resident you have to do your best to make friends and stay on the good side of the nurses if you want your life to not be hell. You don't have any power to change the system and I would save discussions with the manager for situations where a patient could be harmed, not for annoyances.
Think about what this breeds.. conflict avoidance.. this is exactly why nurses are winning the PR battle. Because physicians are wimps
stand up for yourself when you see an injustice
As a resident, yes. Because you don't have a choice. Your attendings will not support you and the nurses' supervisors will support them. If your attendings are fine making you work 30 hours in a row so that they can work slightly less, do you really think they care enough about your 15 minute nap to spend time defending you against the nursing administration? The nurses can light the patients on fire and as a resident all you can do is to try to get to an extinguisher in time.So it is ok to be torture paged by nurses and you not call them out on it?
what are you an abuse monkey?
Your power to enact change is even MORE limited if you go along to get along.. Your power to enact change is limited. I have found it much better to make sure the nurses know I'm the one that won't yell at them when they call no matter what is. Even if it dumb I just say "Thank you for letting me know." And you know what? They saved my ass a few times because they like me. Also, because they like me and know I won't get pissed, now they know it is ok to write the order for the X-ray or the CBC or Tylenol in my name without calling me.
If you try to get one nurse in trouble you are risking all the nurses to turn against you. Again, different if patient safety is involved but you have to consider that as a resident, typically your program and your hospital will take their side over yours. Pick your battles wisely.
Your power to enact change is even MORE limited if you go along to get along.
So it is ok to be torture paged by nurses and you not call them out on it?
what are you an abuse monkey?
No, no its not. That's not how power works. The organization isn't any more likely to change when you're loud than when you're quiet. All that changes is how the organization treats you.Your power to enact change is even MORE limited if you go along to get along.
I would argue the exact opposite. If you're a team player that doesn't complain about everything, then when you do complain you'll be taken more seriously.Your power to enact change is even MORE limited if you go along to get along.
So it is ok to be torture paged by nurses and you not call them out on it?
what are you an abuse monkey?
As a PD, my experience is that if the nurses are "torture paging" you at night, it's because of your prior abrasive / demanding / narcissistic behavior. Although I'm certain they do exist, nurses that page residents purely for "torture enjoyment" are very rare. Basically, your behavior is actually the cause of your pain.
I asked her what the pathophysiology of pre-eclampsia was and she couldn't answer.
My experience is that hospitals are very large organizations that attract a disproportionate number of pathologic personalities to start with, so between the prevalence of the problem and population size there is always going to be someone itching for the opportunity to behave badly. What keeps those personalities in check is a fear of consequences. When there are no consequences for abusing a particular employee, there is always going to be someone there to make the work environment abusive for that employee.
Generally, in a given rotation, 95% of my problems would come from one or two nurses out of several dozen. We all knew exactly who they were. We all knew that THEY knew never to treat our attendings the way they treated us. There was, however, no stopping them, because any concerns raised about their behavior resulted in a victim blaming answer. Not unlike the one you just posted.
Our Epic build has a way to report patient safety issues "anonymously."Am I the only one who thinks trying to bump this up to the nurse manager is a bad idea? Where I am, this would make a problem with one nurse turn into a problem with all nurses. It sucks but as a resident you have to do your best to make friends and stay on the good side of the nurses if you want your life to not be hell. You don't have any power to change the system and I would save discussions with the manager for situations where a patient could be harmed, not for annoyances.
It's quoted in post #3.Aww.. I love it when people post stories, don't like the responses, so they delete their original post.
I know... and that makes it even better.It's quoted in post #3.
Always comes down to the common denominator...I read your posts from last year. You have a bad relationship with your PD and now with your nurses. You need to keep your head down and GTFO (it's only 6 mo to go right?).
The military has a countdown toy called the Donut of Misery. Helped me get through longer periods than 6 months of suck (google and download it).
When I worked with residents that did this, they would sometimes say something like "does anyone need anything done before I try to get some rest?" It was a good way to get routine stuff knocked out of the way for a while, in addition to being a subtle indication that they would prefer to not be called for the next few hours except for emergencies.One thing I will add is that when I was on night float, I told the nurses on our highest-volume floor (for one of the 4 services I was covering) that I would come around 11pm or midnight if I wasn't busy to address any routine concerns they had. If I was busy they'd sometimes page me for stuff, but otherwise I'd head up around 11pm or midnight and have a to-do list from them about pretty minor stuff. Nights is about efficiency - making one trip to the floors should yield dealing with as many issues as can be feasible. Obviously if there's an urgent issue then check immediately. If you're on nights as a resident, there will be nights (sometimes more often than not) where you get absolutely 0 sleep, and you need to be OK with that.
Category #2 - Variable experience, Stupid. These are nurses who you will be unable to reason with. They will throw out words like "Policy" and "Protocol" because they want something done right now and how they want it and aren't as interested in the patient care as they are in filling out their forms. The calls usually start with "I need you to order 10mg of lopressor now"
They have nothing better to do than write you up for "ignoring their concerns" about asymptomatic BP of 150/80 at 3am or why you do not wish to address why the day team started a specific glucose management regimen that you don't wish to change right now. I will occasionally order the 5mg IV Hydralazine to make them go away, or redo the orders for the patient's home eye drops because they're ordered Q6H instead of QID and the best time to address this is 4am 6 days after they've been admitted. You cannot win by fighting with them. Best case you're aggravated, worse case you're written up for nonsense
I'm going to go off topic for a little teaching here. Choosing a specific BP med for a PRN order is never the best management. There are different physiologic processes with regard to elevated BP. Blood pressure, in its simplest formula, is flow/volume x resistance. Elevated BP is usually due to an alteration in one of those parameters, and sometimes both. The key is to use the appropriate med for the physiologic process occuring. Is the patient volume overloaded or are they peripherally clamped down? So how do you determine which is which? Look at your pulse pressure. SBP minus DBP. Translate that pulse pressure number into a driving speed. If you're likely to get a ticket at that speed in a 55 mph zone, then it's a preload/VOLUME issue. If no ticket, then it's an afterload/RESISTANCE issue. Keep in mind that volume status is more SBP labile and resistance is more DBP. Let's take the 170/105 you cited. Pulse pressure is 65. Ticket? Probbbbbably. More of a preload/volume issue primarily so the hydralazine may not have optimal effect. This patient may need more of a labetalol. You'll get a negative chronotropic and ionotropic effect from the beta blockade which will lead to decreased volume shooting out of the left ventricle into circulation and jacking that SBP. You'll also get some selective alpha blockade which will help with PVR and probably serve to bring BP down also. A touch of Lasix may not hurt either. Now let's say that the BP was 172/116. PP is 56. Ticket? No. You can see that the DBP is the more significant issue in comparison to the PP so this is an afterload/ resistance issue. This is where the hydralazine would probably help. Just a quick clinical pearl. How many times have you chased a BP that just seemed to not go down the way you would've liked? The above reason may be why. Feel free to share with your homies.To be fair, we set ourselves up for the BP issue because, instead of properly managing an out of control BP by increasing their home meds or finding the trigger, we give orders like "hydralazine, 5mg IV q6 PRN BP 170/105." We're, in part, setting the expectation that asymptomatic hypertension needs aggressive PRN IV medication.
I'm going to go off topic for a little teaching here. Choosing a specific BP med for a PRN order is never the best management. There are different physiologic processes with regard to elevated BP. Blood pressure, in its simplest formula, is flow/volume x resistance. Elevated BP is usually due to an alteration in one of those parameters, and sometimes both. The key is to use the appropriate med for the physiologic process occuring. Is the patient volume overloaded or are they peripherally clamped down? So how do you determine which is which? Look at your pulse pressure. SBP minus DBP. Translate that pulse pressure number into a driving speed. If you're likely to get a ticket at that speed in a 55 mph zone, then it's a preload/VOLUME issue. If no ticket, then it's an afterload/RESISTANCE issue. Keep in mind that volume status is more SBP labile and resistance is more DBP. Let's take the 170/105 you cited. Pulse pressure is 65. Ticket? Probbbbbably. More of a preload/volume issue primarily so the hydralazine may not have optimal effect. This patient may need more of a labetalol. You'll get a negative chronotropic and ionotropic effect from the beta blockade which will lead to decreased volume shooting out of the left ventricle into circulation and jacking that SBP. You'll also get some selective alpha blockade which will help with PVR and probably serve to bring BP down also. A touch of Lasix may not hurt either. Now let's say that the BP was 172/116. PP is 56. Ticket? No. You can see that the DBP is the more significant issue in comparison to the PP so this is an afterload/ resistance issue. This is where the hydralazine would probably help. Just a quick clinical pearl. How many times have you chased a BP that just seemed to not go down the way you would've liked? The above reason may be why. Feel free to share with your homies.
I learned the above pearl years back from Mike Foley, who wrote the book on critical care obstetrics. Here is a link to one of his basic powerpoints on this subject. Simple pearl to remember in the context of the 55 mph speed limit. That's how he told me to remember it.
http://www.marchofdimes.org/chapterassets/files/nv_hypertensive_emergencies.pdf
For all the residents, this is an excellent grand rounds or lunch and learn topic. Quick and simple. You'll be a superstar.
Of course. The point Foley makes though is that setting BP trigger points and prn med standing order misses the big picture and potentially uses the wrong med. The trigger points should prompt a call and then a determination made on the specific med at that point in real time.Well, the 170/105 is a PRN trigger point for either systolic or diastolic, not a specific BP. Regardless, the only problem IV push orders (PRN or not, and in contrast to titrating POs or putting a patient on a drip) solve is the nurse calling the team's phone for an arbitrary number. If the patient is having a hypertensive emergency, then they need to go to the ICU and put on a drip. If they're not, then they need their blood pressure medications increased or look for alternative causes (pain, fluid status, etc). Instead of pushing lasix, why not just shut off maintenance fluids instead?
in an ideal world maybe that would work, but really? you think that the one night float intern covering 60-80 pts overnight is going to be able to answer and determine each of these calls at night? that's like having the nurse call you with every sugar over 150 and ask how much insulin you want them to administer as correction...ideal but not realistic...Of course. The point Foley makes though is that setting BP trigger points and prn med standing order misses the big picture and potentially uses the wrong med. The trigger points should prompt a call and then a determination made on the specific med at that point in real time.
No. I simply shouldn't be getting a call for a BP in the 150s or 160s and "there's no PRN med ordered" in the first place because that's bad medicine. If the patient is symptomatic? Sure. If the BP is some where around 200? Sure (however, again, look for secondary causes like pain and then uptitrate home meds). However when the collective we set the expectation of PRN IV blood pressure medications, the end result is that we've trained the nurses to call us over, what is in the grand scheme of acute care things, nothing.Of course. The point Foley makes though is that setting BP trigger points and prn med standing order misses the big picture and potentially uses the wrong med. The trigger points should prompt a call and then a determination made on the specific med at that point in real time.