Like lupin said, when we would occasionally see it happen (generally some first time cat owner would come in with their fancy special breed kitten with a piece of paper that had a bunch of vaccine stickers and dates scribbled on by the breeder), we'd tell clients that vaccines are only guaranteed when given by a vet hospital. We'd make a note of it in the record, but wouldn't put them as being vaccinated. Most people had no idea and were very understanding and would choose to revaccinate. Occasionally someone would get mad about it, but more at the breeder who told them it was okay than us.
Was that true for all vaccines at your practice? At the last place I worked, we accepted vaccine records from breeders if they clearly wrote the dates and included the stickers. We did have someone bring a slip of paper with just scribbled nonsense and then "5 way" and a date, and the doctor refused to accept that. But the vast majority of our clients were bringing their new puppy or kitten in at an age where they were still in that window for needing more distemper boosters and vaccines like Lyme and lepto, which most breeders didn't do. So under our protocol, they had to be vaccinated some more anyway, and the vast majority of clients were okay with that.
Meh, I don't get too annoyed about this type of stuff anymore. I'll explain the things they should hear to them, then let the owners do what they will. I'm not changing a made up mind.
What annoys me more are clients that actively ignore me or those that stop meds or don't do something I've recommended then come back telling me their pet isn't better.... well, maybe you should do what I said, like really, you should try it, maybe, possibly.
Fair enough. I mean, all you can do is give them the information, and then it's out of your hands. Personally, it bothered me a little bit because of how prevalent rabies is in that area. Every year, there are multiple news reports of people and dogs being attacked by a potentially or confirmed rabid animal, and if someone wants to take the risks that come with buying a vaccine at a feed store, then that's on them, but man, I hope they're not unlucky.
And I agree that clients ignoring recommendations and then getting mad their pet isn't better is a lot more frustrating. Especially when they tack on comments about how much money they've spent. That one's my personal favorite.
Nope still annoys me. Several of the feed stores don't store them well and I've seen more than 1 failure with a client who doesn't want to hear it. The feed stores here don't have vets for vaccine clinics and the employees feel like they should be given honorary dvms.
They then try to accuse vets of being money hungry but the cost of vaccines at the feed store aren't much less.
It all contributes to the erosion of trust
They run vaccine clinics without vets? Wow. That's crazy. Do they at least have any licensed techs, or is it just some employee doing it? I guess it'd be "worth it" if you wanted to just buy vaccines off the shelf and do it yourself but couldn't for whatever reason, but that seems so crazy. It seems somewhat logical that they'd allow a company to advertise vaccine clinics if they're allowed to sell vaccines over-the-counter, but that still strikes me as way over the line and into the territory of practicing medicine. Like, you can buy bandaging material and first aid supplies at the drug store, but you can't run a bandaging clinic for injured people out of your garage, so why should people be able to run vaccine clinics without at least supervision from someone with a license to practice medicine? I'd hope they're at least informing people that it's not the same, but it wouldn't be surprising if they didn't.