Just a word of caution. My experience was dramatically different from most people's in dealing with Compass Bank and Drew Daniels. This is a long story, but the short version is that I'm never using Compass Bank again.
Initially, I got great service, was very reassured by how quickly everything moved along, they were great. I was working more with his assistant Jennifer, but Drew had given me his cell phone number. We, too, were in a very narrow window for a closing date and Jennifer had given me a specific date we needed to have an offer accepted by in order to close and move in before residency started. That was helpful, and we got everything settled several days before. Because of the crappy housing market (this was two years ago) we were able to negotiate to have some money for improvements to the house and all closing costs paid for by the seller. We specified some percentage (4%? I forget now) and all extra money above and beyond the home improvement escrow fund + the closing costs was supposed to go into another escrow fund to cover the first year of property taxes. The seller was agreeable and we went into closing.
The night before the closing, we went to do the walkthrough and my realtor says, "The title company hasn't gotten anything from your mortgage company, and I don't know if the deal will go through." And I said, "No, no. They've been so on top of everything, I'm sure it's a mistake." So I get a phone call in the morning saying that the closing is still scheduled for 9 am or whatever, but no paperwork from Compass Bank and no MONEY for the seller. So we debate: should we get another lender, go through the whole process again, and close during the first month of my internship, or should we just try to make it work, however crappily, with Compass Bank? And we decided that we couldn't wait, possibly lose this house and have to search again, and then move during internship. I e-mailed Jennifer, I called her office number, nothing. So I called Drew Daniels on his cell phone number and he answered immediately, said he'd get everything straightened out. We went to the closing, waiting for about an hour and the documents came through, but still no money. We started signing documents, and my husband notices that there are all these mistakes in our contract that Compass Bank drew up, including giving back $1300 to the seller because they left out the part about the escrow for property taxes. They also didn't include a realistic property tax estimate on our monthly payment (our house was a new build, and the payment was based on the property taxes for the land, not the selling price of the house that the township was going to use). We didn't have time to fix anything and had to just sign or lose the whole deal.
In the aftermath, I called Drew Daniels to explain the situation and that we had lost $1300 because of mistakes. He understood that they had messed up and suggested that I ask the seller to just give me the money (this is illegal). My realtor spoke with him also, and talked him into giving us a gift card for $250. So, whatever, we lost a thousand dollars, we had a house we liked, we learned a lot, we're never using Compass Bank again, and we're not going to ever make those mistakes again.
But we still had unreasonable payments, which did not take into account the real property taxes. Our payments were something like $875/month, which was way too low (but nice!). I called Compass Bank in December to point out the discrepancy and the person who helped me was very nice, and reassured us that the payments were adjusted yearly and should not change much, if at all. I remember asking her, doesn't $875/month for a $130K+ house seem unreasonable? And she said there shouldn't be a big change. So I shrug my shoulders and say okay. In June, when we get our next mortgage payment book, it turns out we paid a total of $70 the entire year to our property taxes and now we have to make up $4500 in taxes over the next year plus pay this year's real tax rate so...our mortgage doubled to $1680 for a year. And that sucked. We bought less house than we could afford, and if we had gotten a house 2-3 times our combined salary we would probably have had to foreclose. This June the payments will change to $1200 or so (we think) and that's what it should have been all along.
So, sorry for the long story, but I'd think twice about Compass Bank.