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You are a floater working for a chain. It is late in the afternoon and a 25 year old man comes to the pharmacy. He drops off two prescriptions: doxycycline for an infection and lortab for a broken leg. He makes the comment that he cannot afford cash prices for any of these drugs so he hands you his insurance card. Upon receiving his insurance information, you find out that he is still on his parent's insurance coverage due to Obama's health care reform (which will cover him until he's 26). You begin to enter the scripts when a note pops up from another pharmacist. It says "parents of patient have requested that we do not fill pain medications for their son, reason unspecified". You call the manager and they tell you to do what you think is right.
What do you do? Do you refuse to fill the lortab but dispense the doxy? Do you go ahead and fill it while billing it on insurance? Remember that he cannot afford the cash price for either script.
What do you do? Do you refuse to fill the lortab but dispense the doxy? Do you go ahead and fill it while billing it on insurance? Remember that he cannot afford the cash price for either script.
