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Investing in multiple offices would be a great way to get passive income and higher returns than a commercial real estate. However, the headache and the effort that goes into it is 100 folds more than the headache that goes into commercial buildings.
Having multiple offices require finding the right staff, specially a long term dentist. You could hire and delegate all the management of the offices to office managers, but that increases overhead and you still need to put some level of time to meet and talk to the managers and address many concerns they may not be able to resolve on their own. For me, I once had 3 offices and sold 1 because I couldn’t get the associate to buy the 3rd practice so I ended up consolidating offices #2 and #3 together.
Of the past 8 years that I was running my offices, I went through 7 associates, (not including the 2 that works with me now) and dozen other staff members. Unfortunately, if you hire associates, the majority of them have plans to work with you for few months to couple of years before they decide to own their own shop somewhere else. Often it is heavily encouraged by the spouse and/or families and friends of the associate to move on one day and have their own office. I learned a lot from this, so I just decided to not scale up from 2 offices and invest my money in more consistent and low effort and headache investment, and real estate made the biggest sense for me.
That makes sense, associate turnover is a big issue with owning multiple practices. However, I see that corporations with dental chains tend to also have a lot of turnover (mostly because dentists only work there to pay off loans and then leave), but I've seen that some ways they retain dentists is by forming partnerships with the dentists, or pretty much allowing the dentist to gain some equity in the practice.
Do you think this is a sound strategy? Theoretically this is a win-win for both the owner entrepreneurial dentist, as well as the associate partner dentist. The associate dentist gets some equity share, maybe 25-50% of the practice, and you get the rest. In this case, the associate can only focus on dentistry and not the business side, and you can have an office manager handle the business aspects of the practice. There won't be any dentist turnover since the associate is now a partner and owns stake in the business. In this scenario, the owner dentist will take his % of profits from the practice, and the partner will take his percentage. Ideally, you can continue buying small, cheap practices or start new ones up and staff them with partner dentists with the hopes of turning them into high production practices.
Would this be profitable for the owner (CEO) dentist? I know the trend in dentistry lately has been towards group practices just like in medicine, so it seems that such a scenario is likely to become more common in the future.