Chad's FastPlay gone

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FancyFloss

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Does anyone know what to do about this new MySpeed thing for Chad's videos or how to obtain the license for his site? I have the free 7 day trial for the MySpeed but on his site it says that he obtained a license for everyone using his videos but I don't seem to have anything to show that...
 
Yea, for some reason it wasn't starting up for me after the restart but it's up and running now. I got an email back from their customer service saying that after you install it, it should work no matter what on the coursesaver site as long as you have a video subscription. It's nice and all to choose your speed but anything faster than the fast play option is almost impossible to watch without laughing at how he sounds! I just set it back to 1.3x speed.
 
I have an email in to their tech support to figure out what to tell you if you have done everything right and it still doesn't work. The big thing for me is I didn't notice the "Allow Enounce" bar at the top or bottom of my browsers. Then after you click "Allow" you would expect it to work, but it won't until you reload the page.
 
It's nice and all to choose your speed but anything faster than the fast play option is almost impossible to watch without laughing at how he sounds! I just set it back to 1.3x speed.
FancyFloss, the funny voice thing is something we have to deal with, but part of the big push for this was the transcripts. With the interactive transcripts, you can mute the audio and follow along. It all kind of fell into place for us when a company quoted us $30,000 to create those transcripts for us and we realized that it would totally screw up the fastplay version. Then a user told us about MySpeed and we realized that if we could just alter the playback rate of the original file, then it would keep in time with the transcripts regardless of how fast you played it. You can use them as closed captions in full screen or just follow along below the video.

We ended up doing the transcripts ourselves for about half price, but there are errors in the initial transcription. We have been getting between 30-100 edits per day to correct transcription errors. We also have a pretty awesome new tool we hope to release soon, but here is a preview ( http://www.ajwebtools.com/editor/editor.php?id=472 ) It allows you to double click to change text, drag the position around and resize it. There are a few improvements we have planned for it before we move it over, but it should be soon.

I heard back from MySpeed, here is the response I got. #1 only applied to me, #2 would in my tests allow you to adjust playback for about 5 seconds and then it would reset to 1X, but clearing your cache is ALWAYS a great first step in troubleshooting. By in large the release has of MySpeed has been an overwhelming success, we have about 2000+ users per day and less than 15-20 users are affected total in the last 3 days, and most all of those have gotten it working since the initial support ticket.

2. License: Some people don’t seem to be getting the license. Is it possible that the MySpeed JavaScript file was on the site before it contained the license string so that they are getting a cached version of that file and not the updated one with the license string. If that’s the case, clearing the cache or a forced page refresh would solve that. Or is there another domain name (not coursesaver.com) that registered users are able to access the videos from? I did verify with our logging program that the license is there and recognized by the plug-in on my system so it appears everything is correct. Just a few people don’t seem to have it.

3. Google Chrome: Since the videos are Flash, all Google Chrome users still need to disable Chrome’s built in PepperFlash and use Adobe Flash instead. It’s very easy and we have a page on our website to help with that:
http://www.enounce.com/chrome-disable-pepperflash

4. Safari on OS X 10.6:OS X 10.6 users are getting a crash error in Safari. We will look into this and try to reproduce it on a 10.6 virtual machine. We actually have already started to phase out support for 10.6 because it’s too different from 10.7+ and Apple is so good about getting people to update that 10.6 is less than 5% of our total Mac traffic.

5. Older Macs: A few people have said it’s not working on their older Mac. It’s not clear if that’s 10.5 or 10.6. We do not support 10.5 anymore so that could be an issue with some of those people. Users can get and post their OS X version, browser version and Flash version here: http://www.enounce.com/myinfo
 
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