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- Sep 29, 2011
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Stressing so bad.
Ordered transcripts from my community college in August and hadn't received them two weeks later. Called my college and cannot reach anyone ALIVE. Tried so many different numbers...at one point I called the technical help desk. This is how it went.
Help Desk: "Hi this is the Help Desk."
Me: "Hi, I'm trying to reach someone about my college transcripts that never arrived, I have a deadline coming up and I really need them asap. I can't reach anyone AT ALL at the Transcript Office, Admissions, Registration, Student Services--"
Help Desk: "Let me transfer you to the Transcript Office."
Me: "Noooo---" *transferred*
And back to the maze of phone directories.
So I re-ordered transcripts on Sept 15 they were mailed the 21st and here it is the 26th and I am FREAKING OUT because I have not received them yet. I call the transcript service people (they are not related to the college) and ask them every day if they are coming.
Me: "What carrier were they sent?"
Operator: "Ma'am, I don't know the specific postal carrier's name, they use a random one every time."
Me: *headdesk* "I meant like, FedEX, UPS, etc."
Operator: "Oh, just the US Postal Service."
Then as soon as I receive them I need to like, OVERNIGHT them to the colleges. My university transcripts were so easy and fast, and these people have been ridiculous. My first transcript order that never got resolved...I basically gave them free money because I can't talk to anyone alive to get them re-sent. It's a Texas college too, so it's not like I can waltz on in there because I live in Raleigh.
Uuuughhh just needed to rant. I hope this transcript thing doesn't mess everything up. I don't know how many times I've read: "You will be rejected if we don't receive your transcripts by the 3rd"
I think I know which Texas college this is...because I had the exact same experience trying to get my transcripts. I had to order them twice. Grr.