Do you guys not routinely contact the team of the patient you're consulting on to talk about the patient and your recommendations after doing the initial consult? At our hospital, all the medical subspecialty services ( ie cardiology, GI, ID, endocrine, etc) find the resident team after doing the initial consult and talks with them about the patient (not so hard to do, given that we have geographic teams and workrooms) and their recommendations. Surgical services do it more often than not, but not 100% of the time. I see how this would be less feasible 1) outside of academia when you're running from place to place 2) if the primary team was hard to locate, but it actually works out well at our hospital having now seen it as a resident and now as a consultant.....that way the primary team gets to learn a little, the consulting team gets a clear(er) question.
I'm only going to speak about my residency experience, as my current practice in Houston is variable, and the level of communication here leaves something to be desired.
As a surgical resident, I would routinely contact consulting teams to relay information. As I became more experienced, I would discriminate the level of needed feedback based on the content of the consult itself. Any time I wrote important orders, changed the level of care, or planned an operation, I would notify the primary team.
If it was a resident-run team, I would typically contact the resident that called me. Otherwise, I'd call the chief resident when appropriate. If it was an ER consult, I would already be down there, so I'd just talk to the ER doc about our plan briefly, and then let him know the patient's disposition.
There are three main reasons that I did this:
1. It enhances the level of communication, hence limiting misunderstandings and incorrect assumptions, and ultimately leading to better patient care.
2. It helps educate the consultant. Many of them have no idea that their consult is BS (or non-urgent). If they do know it's BS, and they call me at 2am anyway, then I spread the fun around a little.
3. If you treat consulting physicians poorly, it can reflect poorly on your service and your attending physician. Since I trained in a community hospital, those docs have a choice who they consult, and they simply won't use you (or your boss) if you're a jerk. Being nice and giving feedback is ultimately good for business.