In a ghetto, the way to win people's respect is not with kindness, but toughness. You have to establish yourself as the allpha male/female in order to survive in that dog-eat-dog environment. My recommendation for you is whever a customer comes to your pharmacy to fill a script, instead of trying to please him and submit to his ****ty demands, first you say to him, "My name is Chris Co2012...and you can **** yourself!". Then you go back to your station and fill the order like a boss. I assure you that in no time people who come to your farmacy with start to to pay reverance to you as you are Godfather.