I've worked in a number of both commercial and private practices, though I have never worked at Walmart outside of the extremely rare fill in day covering for a doctor who was on maternity leave. Most of my experiences in commercial practice have been with Lenscrafters.
I am not a fan of commercial practice, but commercial practice fills a need. We have millions of people uninsured and the fact that there is a low cost option for eyecare is NOT a bad thing. In medicine, there are low cost clinics and there are Park Avenue/Beverly Hills clinics that cost a hell of a lot more.
Every practicing doctor can tell you all kinds of stories about patients who presented to them in private practice and remarked how "this is the BEST eye exam I've ever had!" I've had that happen to me. I've also had it happen JUST AS MUCH in commercial practices. I've had hundreds of patients over the years come see me in a commercial venue and remark how their last doctor tried to force them into an expensive pair of glasses, or wouldn't give them their CL Rx.
In my opinion, the reason that private practices complain about Walmart "degrading" the profession or cause the public to expect Walmart prices in private practices is because in reality, private practices aren't that much different than other commercial prcatices. Walk into 9 out of 10 "private practices" and what will you see? You will see a facility where 90% of the floor space is dedicated to the retailing of optical goods with the examination room in the back.
What does a patient/customer think when they walk into one of these private practices? Do they think that this is a place where healing arts are practices, or is this a "store?" I would bet $100 that 90% of them think "store."
So why is it that private optometric practices are so threatened by "low cost" eye care? I doubt the physicians practicing on Park Avenue care about the low cost clinic in the Bronx. Again, I contend that this is because most private practices are only margianlly different than commercial ones.
I also think that the degree of "control" in a private practice is also mostly fantasy. You might have control over what color to paint the office, or what "girl" to hire, but 90% of private practices (optometry AND medical) are so wedded to managed care (VSP being the big one) that they DON'T have control over the MOST IMPORTANT PART OF THEIR PRACTICE! That being the control of the MONEY.
If Walmart forces you to lower fees, you can claim that you don't have control over your fee structure, and you would be right. However, in a private practice, you can charge $500 for an eye exam or you can charge $100 and the patients insurance is still going to pay you $72.43.
In my experience, the "control" in a private practice is mostly an illusion.
orangezero said:
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I can certainly see both sides of this. I've worked for a walmart and other commercial offices. I'll try to explain in a respectable way.