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- Dec 19, 2003
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Is anyone else having problems with the Kaplan online course? I have a brand new computer with all of the required software, but am having a problem with the lessons. Basically I can hear the voice of the instructor, but the slides will not change consistently. It starts out ok, but then just stops changing and I miss like 20 slides. When the timer starts over at the next segment, I usually get the first slide of that segment but then it stops again. I've been on the phone with tech support 4 times and they have had me reconfigure my browser and I have downloaded new real players and flash. Please, computer people, help me because I doubt that Kaplan will either fix this or give me any money back. I have a mac and am running a version of os x and have a cable modem with wireless. The computer is new as of decemeber, so everything is up to date. Help is much appreciated.
Thanks.
Thanks.