- Joined
- Aug 11, 2010
- Messages
- 571
- Reaction score
- 3
That's a very tough situation. You always want to have the patient's best interest in mind - I would gladly tailor my environment to accommodate their needs, like adjusting the blinds or the office temperature -- however, I would never belittle my assistant and ask them to step out, just because of their sexuality. There may be scenarios where I would change up my assistant at the request of my patient, such as a bad clinical experiences, but not based on someone's comfort level with sexualities, races, or religions. I respect that some might not be comfortable with the queer community, and I wouldn't judge them for refusing service, but I would gladly refer them elsewhere.
It is within your writes to dismiss patients if they create a hostile environment or prohibit a comfortable doctor/patient relationship. I believe you have to give them access to emergency care for 30 days, and there may be other regulations, but you can dismiss them. If you want to enable bigotry you can probably accommodate them, I personally would recommend they find another dentist.
Great responses
I believe in creating a comfortable environment for the patient, but I also believe in maintaining a comfortable environment for employees as well. No one should be made to feel uncomfortable due to their race, religion, sexuality, any personal aspect of themselves that has nothing to do with dentistry. So I would also refer a patient elsewhere if he/she did not feel comfortable among certain people at the clinic.