Don't get too heated up over the financial aid people. They have always been a bit testy. They have to have the most boring job in the world, but I agree, they dont make their lives easier by being nasty. For the record, they're NYIT people and not officially part of NYCOM, hence you dont deal with them much except to pay you bill. My advice is to be as pleasant as possible to them and usually you get what you need. Keep on top of things. Send any correspondance to them return receipt requested. As far as you not getting the lender you want, I'm not sure it makes much of a difference, as they all charge the same rate mandated by the feds from what I was told. But, I'm far from an expert in financial aid matters. As far as finding out information from the school, dont bother with admissions. Orientation isnt their job. Call Student Affairs and usually they're pretty helpful. Linda Darroch-Short, the Director of Student Services, is incredible at her job and will help you with anything, I mean anything. Get access to the webboard if you havent already also. I imagine you'll be getting information about orientation within the next week or two. 🙂
Oh, and as far as the nycom website... yeah, it blows. They know about it. It's being upgraded as we speak supposedly. Sad thing is, the in-house technology here will blow most medical schools out of the water, it's just what they present to the rest of the world that sucks 😕