Upon further examination, I realized that I had some misunderstandings about donating and withdrawing groups as they apply to substituents around a benzene ring. Some of the groups listed under activating and deactivating groups only act as EDG or EWG when they're bound directly to a benzene ring (or other aromatic systems I guess).
For example, -OH is an EDG when bound to benzene, but elsewhere it would be considered an EWG.
-Ph would also be considered an EDG when bound to benzene, but elsewhere it would be considered an EWG such as in this problem with benzoic acid.
The -Ph on benzoic acid is electron withdrawing to the acid portion and so increases the acidity of benzoic acid compared with formic acid.
This behavior of groups on and off the benzene ring are due to resonance/mesomeric and inductive effects if anyone wants to look more into it.