Try restarting the program and your mac. I had a similar issue, i have OS 10.6 (haven't updated in a while), which resolved after restarting. It should work.
Try restarting the program and your mac. I had a similar issue, i have OS 10.6 (haven't updated in a while), which resolved after restarting. It should work.
If the black circle is spinning at log in, the directions are on the support page. Otherwise, if you submit a support request, they are pretty quick to respond.