- Joined
- Jun 9, 2015
- Messages
- 899
- Reaction score
- 578
When a customer complains to you that they can't afford their $100+ co-pay and how they will be in the hospital or broke because of you, and you spend 20-30 minutes attempting to explain to them (between other customers because you're the only person in the pharmacy) that you really wish you could help, but you truly have nothing to do with their insurance deductible. You even try all 5 of their discount cards that they got "in the mail at some point" (3 of them are expired), but the best one only takes off a few dollars, so they just use their insurance anyway...
And then they proceed to buy $100 worth of overpriced convenience items like doritos and pre-packaged starbucks drinks....and you instantly regret that you actually put effort into helping them....
You forgot how they proceed to pull out their iphone X and pay with apple pay. Now THAT'S my job right there.