GRAWR. So my old roommate and I split utilities - she paid internet and I paid electric and we split the others down the middle. When it came time to renew the internet, she handled it, I never saw the bills or even really knew what she was paying after the first deal ended.
Fast forward to May and moving out. We needed to find a new renter to get out of our lease early, and I handled that and got it done. I canceled the electricity, no problems. Roommate tells me I'm the one who needs to call internet since originally it was under my name. I call them, explain the situation, the guy says okay no problem lets get you canceled, got a confirmation number, checked it off the to do list.
Fast forward again to late last week and I get a call from my roommate saying the internet company is trying to charge us $170 early cancellation fee. I'm like wtf that's not cool, which is when she informs me technically we were under contract with them. First I'm hearing of it, and I'm wondering why the guy I talked to to cancel never mentioned it and she didn't just take care of it since she knew we were under contract. She asks me to call them to see what we can do.
Fast forward finally to today when I finally can call them during their open hours. I get put on hold and transferred between 5, yes that is FIVE, different people and am on the phone for nearly an hour, all for them to tell me sorry, there's nothing they can do. Seriously??? Now I don't know what to do. Other than I did manage to find out that yes, former roommate IS on the account, and she definitely could have called and taken care of it.
I feel like my former roommate is going to be pissed and try to either make me pay the fee or split it with me, because she's absolutely broke whereas I'm just mostly broke. But I'm sitting here going this was not my deal. Yes I was the one who encouraged us to get out of our lease 2 months early, but apparently this internet contract she signed up for went through December, which is why the fee was so high. Why would she sign a contract through December?? Especially because the first one was up in August and even then we were talking about only staying in a month to month lease!
TL; DR: Internet company trying to nab $170 and I'M SO MAD