One of my loans is being held hostage by the financial aid office because they're having so many problems dealing with all the BBB changes </3 I qualify for the legacy provisions and that's indicated on my account but I guess nobody is safe from the complications this bill is causing.
Each time I call there's a new, different problem that they claim is causing the holdup but nobody ever notified me about (or mentioned the past 3 times I've called). So frustrating 🙁 I'm trying my best to be patient and understanding with the individual people I've been speaking to over the phone but I'm getting really anxious because I need that loan money to survive.