This might seem like a bit of a strange rave, but here it is. A little over a year ago I bought some really expensive leather flats. Like, I felt crazy paying that much for ballerina flats. Luckily, they are easily my favorite shoes...super comfortable and I've worn them almost every day since then. I even bought another color to change it up. I wore the original pair so often the ball of my foot rubbed a hole in the leather sole. I'd heard the company had great customer service so I emailed them to see if there was anything I could do to salvage them, and they offered to repair them for free! Even paid for shipping both ways. I got them back today, and they're like new again, just in time for an important presentation.