Update on Walgreens Power

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Thoughtfulsinner

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Contrary to some rumors, Walgreens Power has been a major success so far. There have certainly been some hiccups but these are being fixed daily. Sure you lose tech hours and pharmacist hours, but the workload is still manageable, especially at what Walgreens is paying the pharmacists. While it is true that some patient's haven't taken to Power and have left, profits are much higher than they were previously. The decrease in tech/pharmacist hours more than offsets the loss of some customers to the competitors.

Power has not and will not be cancelled, and rollout is being planned in many states next year, including Illinois.

This information is directly from a no nonsense district manager who has big time connections.
 
Contrary to some rumors, Walgreens Power has been a major success so far. There have certainly been some hiccups but these are being fixed daily.

If POWER is a major success, then why does it need to be fixed daily? If it is so successful, why is the expansion been delayed indefinitely? A few years ago, Walgreens stock was in the high 40s, low 50s. Now it is in the 30s.
 
If POWER is a major success, then why does it need to be fixed daily? If it is so successful, why is the expansion been delayed indefinitely? A few years ago, Walgreens stock was in the high 40s, low 50s. Now it is in the 30s.

you have to remember that the recession has brought down most stock values.

being "fixed" daily doesn't always mean that there are things going wrong. it can be improvements and additions to the walgreens POWER.
 
Not for CVS/Caremark:

CVS Caremark Corp. reported strong second quarter earnings on Tuesday, raised its 2009 profit outlook and delivered a message to investors: There's no recession in prescription drugs.

CVS said same-store pharmacy sales rose 7.5% from a year ago. Revenues from its pharmacy services business -- which includes mail order, pharmacy benefit management, and specialty pharmacy businesses -- soared 22.1% to $13 billion.

"I always question some of the data that was out there around the slowdown in pharmacy prescription usage and script units because we didn't see it," CVS Chief Executive Thomas Ryan

http://online.wsj.com/article/SB124938344162304315.html
 
and this is what I have been saying all along. CVS's strong performance are due to its employees. It's new programs are designed to help employees, not replace them. They understand that people dont want to deal with robots but wants a real person helping them. This is the reason why I switched my cable company from Time Warner to Direct TV. I want to deal with a real person instead of an automated machine for everything. Walgreen will continue to lose their share of the market until they get that. All the stores that I am at are so busy (300-350 average) that I cant even turn them away if I wanted to.
 
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Contrary to some rumors, Walgreens Power has been a major success so far. There have certainly been some hiccups but these are being fixed daily. Sure you lose tech hours and pharmacist hours, but the workload is still manageable, especially at what Walgreens is paying the pharmacists. While it is true that some patient's haven't taken to Power and have left, profits are much higher than they were previously. The decrease in tech/pharmacist hours more than offsets the loss of some customers to the competitors.

Power has not and will not be cancelled, and rollout is being planned in many states next year, including Illinois.

This information is directly from a no nonsense district manager who has big time connections.

What do you expect a DM to say? Something negative? WAG DM's are not allowed to speak their mind anymore ... those who did have the balls to question the company's moves have been weeded out over the last 1-1.5 years. This information is directly from ME - a former RX Supervisor and 20 Yr. WAG vet.
I have spoken to Supervisors and RPhs in FL and AZ, Supervisors and former techs of mine in AZ, and one of my best friends who is a RX Market Director. None of them are as optimistic. The customers are pissed. Wait lines are long. The people in the stores have no idea what's going on a lot of the time since they didn't communicate with the patient over the matter - the call center did, so time is wasted having to backtrack. The techs are under a lot of pressure because the volume of labels to be filled is too high due to changes in the pick-up time arrangement. Mistakes are many and the RPhs look like fools in the process.
In the 80's, 90's and early 2000's, the Supervisors had the backs of the store staff. They were able to assist them in many ways. Not any more. From the Supervisors and DMs up to corporate (now) they are spineless fools towing the company line.
The days of the store RPhs having an identity and input into the matter at WAG are long gone. Like a previous poster said ... WAG is working to replace RPhs, not help them. They've always been the leader technologically, but there used to be SOME consideration for those who know what the customers want and how they want it. Not any more. WAG=Nazis of pharmacy these days.
 
Contrary to some rumors, Walgreens Power has been a major success so far. There have certainly been some hiccups but these are being fixed daily. Sure you lose tech hours and pharmacist hours, but the workload is still manageable, especially at what Walgreens is paying the pharmacists. While it is true that some patient's haven't taken to Power and have left, profits are much higher than they were previously. The decrease in tech/pharmacist hours more than offsets the loss of some customers to the competitors.

Power has not and will not be cancelled, and rollout is being planned in many states next year, including Illinois.

This information is directly from a no nonsense district manager who has big time connections.

Hahahahahahahahah!!!! Hahahahahahahaha!!!! Hahahahahahahah!!!

Keep drinking the company Kool-aid man.
 
Hahahahahahahahah!!!! Hahahahahahahaha!!!! Hahahahahahahah!!!

Keep drinking the company Kool-aid man.

Exactly.

DMs (and RX Supervisors) are in their positions because their favorite word is "yes". They are simply spineless intermediaries. Above them are the folks whose jobs are one-fold - to keep the stock price rising. Of course they're going to tell you it's successful because 1) they can't lose face/stock value by turning back now and 2) they'll lose their jobs if they say otherwise.
If you want the REAL story of how's it working ... talk to the RXM's, staff RPhs, techs and customers. The majority hate it with a passion.
 
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Does anyone have contact (e.g. telephone, email) info of the person who manages POWER?
 
if power fails, there will no mention of it by anyone representing walgreens in an official capacity until after it has clearly failed. If a DM or and regional person let any word slip that power was being shut down or stopped, Walgreens' stock price would plummet and they would be out of a job instantly. It is obvious power is not going smoothly. But the official company line always has to be nothing but positive information to protect stock prices. If power fails, it will happen slowly and without much talk, and I imagine it will be coated with "spin" from official walgreens sources. But with the amount of money and time they put into it, they probably have to either spend years fixing it or adjusting it before they scrap it.
 
If anything, POWER is "succeeding" with more profits right now, because Walgreens is making so much bank on these damn flu shots. We did 42 on Saturday over 4 hours. They make 14 dollars every time they do one, and are yet to increase hours for anyone. That's almost 600 dollars extra profit in one day, for one store, so they can look at the net profit after introducing POWER and see only good things.

As time goes on, however, more and more people are going to leave. I'm very confident that it's going to flop hard.
 
Contrary to some rumors, Walgreens Power has been a major success so far. There have certainly been some hiccups but these are being fixed daily. Sure you lose tech hours and pharmacist hours, but the workload is still manageable, especially at what Walgreens is paying the pharmacists. While it is true that some patient's haven't taken to Power and have left, profits are much higher than they were previously. The decrease in tech/pharmacist hours more than offsets the loss of some customers to the competitors.

Power has not and will not be cancelled, and rollout is being planned in many states next year, including Illinois.

This information is directly from a no nonsense district manager who has big time connections.

Let me guess. You're the no nonsense DM who has big time connections. You also have stock in Walgreens. Thanks for helping destroy the profession!
 
Funny, because Power just hit the Phoenix area and I've had an unusually large number of transfers from the Walgreens in our area. Predictions are not the same as reality.

Even trying to get a transfer is a pain in the ***** because I have to go through 4 phone menus just to get to the actual store. You think a patient is going to develop a relationship with their pharmacist when they can't even give them a simple phone call?? No way. Glad I got out.
 
Funny, because Power just hit the Phoenix area and I've had an unusually large number of transfers from the Walgreens in our area. Predictions are not the same as reality.

Even trying to get a transfer is a pain in the ***** because I have to go through 4 phone menus just to get to the actual store. You think a patient is going to develop a relationship with their pharmacist when they can't even give them a simple phone call?? No way. Glad I got out.

For your sake on copies, call the store as usual, pretend that you want to speak to the photo lab, and when they pick up ask them to park you and page the pharmacy to pick up the call. The POWER system used to accidently route calls to our store, and we're not even in their system.
 
For your sake on copies, call the store as usual, pretend that you want to speak to the photo lab, and when they pick up ask them to park you and page the pharmacy to pick up the call. The POWER system used to accidently route calls to our store, and we're not even in their system.

:laugh::laugh::laugh:
 
I don't care what Walgreens does with their company - I'm just glad that I no longer work for them. :soexcited: The year and a half that I worked for Walgreens was the worst time of my life!
 
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and this is what I have been saying all along. CVS's strong performance are due to its employees. It's new programs are designed to help employees, not replace them. They understand that people dont want to deal with robots but wants a real person helping them. This is the reason why I switched my cable company from Time Warner to Direct TV. I want to deal with a real person instead of an automated machine for everything. Walgreen will continue to lose their share of the market until they get that. All the stores that I am at are so busy (300-350 average) that I cant even turn them away if I wanted to.

If a 300-350 average is busy I would die of boredom. At my store we have 7 pharmacists and 35 techs. We average between 5000 and 7000 a week. We also have a Meijer, Walgreens, and CVS in neighboring locations. Our stock might be in the 20's but we are growing constantly.
 
If a 300-350 average is busy I would die of boredom. At my store we have 7 pharmacists and 35 techs. We average between 5000 and 7000 a week. We also have a Meijer, Walgreens, and CVS in neighboring locations. Our stock might be in the 20's but we are growing constantly.

... you might be growing constantly, but your off-balance-sheet-debt was worth almost 60% of your stock's market value in 2008 --- and that was before your stock price crashed! :laugh: What do you think it is now, 300%? :laugh:

I used to work for a company that did the same thing. Grew, invested in $$ new technology and partnerships to cut costs, reported our EBITDA with the same pride you report your inflated ROA. Guess what? They ended up in Chapter 11. Not saying the same thing will happen to WAGS lol, but "growth" isn't all it's cracked up to be if you are a loss leader. :laugh:
 
we just had some1 transfer ALL their meds out

we've had lots of transfers last month

thats what happens when you do 560 a day with no 3rd rph, wait times get longer and people leave
 
I don't care what Walgreens does with their company - I'm just glad that I no longer work for them. :soexcited: The year and a half that I worked for Walgreens was the worst time of my life!

I second that my friend. I lasted 3 weeks and it was the worst three weeks of my pharmacy career. It is 1000 times worse noe and then you add on POWER. I feel very sorry for anyone who works for Walgreens.
 
... you might be growing constantly, but your off-balance-sheet-debt was worth almost 60% of your stock's market value in 2008 --- and that was before your stock price crashed! :laugh: What do you think it is now, 300%? :laugh:

I used to work for a company that did the same thing. Grew, invested in $$ new technology and partnerships to cut costs, reported our EBITDA with the same pride you report your inflated ROA. Guess what? They ended up in Chapter 11. Not saying the same thing will happen to WAGS lol, but "growth" isn't all it's cracked up to be if you are a loss leader. :laugh:

I don't work for walgreens. I work for Kroger. Although I don't put any faith in stock prices because prices are either inflated or deflated at the whim of wall st.
 
I don't work for walgreens. I work for Kroger. Although I don't put any faith in stock prices because prices are either inflated or deflated at the whim of wall st.

Sounds like you work at a prescription mill.
 
I don't work for walgreens. I work for Kroger. Although I don't put any faith in stock prices because prices are either inflated or deflated at the whim of wall st.


Stock price is a guide, nothing more nothing less. Many numbers are hard to understand because there is so much fudging, so things aren't always what they seem. But a bare bones ROA number at least lets you know if in the grand scheme of things if you are bleeding or not ... and WAGS is, and trying to hide it. So are a lot of companies, that's what CFOs are for, but still - they need a win or their future won't be as rosy as they say.
 
Here's the stats

CPO Rph-rph must review ave a rx q 13 seconds if not they get worse shifts

CPO Techs-responsible for correct pt, NOT rph, and data entry

CPO Rph-one does data, one does DUR review (never the same person), the one doing DUR has to fly through the scripts

Call center- cuts down calls, but passes the buck more cases then not.

Call center- even though they time to spend with to customer they are told to get off ASAP, or at least in 2 minutes

Average person that get simvastatin q month POWER is good, anyone that wants individual attention we were told by DM that the customer has to "get over it, or move somewhere else". "we can not baby people any more"

At the store level techs are anxious about their jobs, now that everyone knows in AZ very little RPHS are being cut. I thought they might move out the garbage RPHs but so many left the company we can't.

Immunization are great for something else to do, but overwelming in this setting and nearly impossible.

WAG is a mill, a decent paying mill, but look for a better QOL
 
Here's the stats

CPO Rph-rph must review ave a rx q 13 seconds if not they get worse shifts

CPO Techs-responsible for correct pt, NOT rph, and data entry

CPO Rph-one does data, one does DUR review (never the same person), the one doing DUR has to fly through the scripts

Call center- cuts down calls, but passes the buck more cases then not.

Call center- even though they time to spend with to customer they are told to get off ASAP, or at least in 2 minutes

Average person that get simvastatin q month POWER is good, anyone that wants individual attention we were told by DM that the customer has to "get over it, or move somewhere else". "we can not baby people any more"

At the store level techs are anxious about their jobs, now that everyone knows in AZ very little RPHS are being cut. I thought they might move out the garbage RPHs but so many left the company we can't.

Immunization are great for something else to do, but overwelming in this setting and nearly impossible.

WAG is a mill, a decent paying mill, but look for a better QOL

Can somebody translate this into English for the slow among us🙂
 
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I moved from Phoenix after WAG offered the voluntary severance. I'm a staff pharmacist now at a large teaching hospital in the Midwest and I'm very happy with the decision, ecstatic is more the word 😀

I see many complaining of the POWER program, and I am extremely familiar with it. My take on it is this:

Walgreens only has to answer to one person: the stockholders. They are a publicly traded company and looking to make the highest profit possible, and I don't see how anyone can blame them for that. They pay a good salary, and if that's what you want to be involved with, then do it, but don't complain about it.

I took about a 20% pay cut from WAG to my current job. But I've went from working overnight 7 on and off to M-F 9-5:30. The benefits at the hospital are much better, they gave me a very generous sign on, and they make me feel wanted and appreciated, and my input MATTERS.

I guess what I'm trying to say is that you know what you are getting with Walgreens as a pharmacist, it's no secret at all. So if it's what you want to do, then do it and shut your mouth. If you don't like it, move on. It's better for you and WAG.

As you can tell, I don't hold any ill-will towards WAG. I know what they are about, and it's fine with me, I can understand it and appreciate it. I just don't want to deal with it, it's not worth it for a little extra $$$, at least for me.
 
CPO Techs-responsible for correct pt, NOT rph, and data entry

That's incorrect. The pharmacist doing the consultation is responsible for verifying the script is on the correct profile.
 
This thread should be locked and/or deleted. There is nothing more to argue about the monster POWER. Whoever going with it is a shame to profession. BTW, they are RX supervisors, Wag stockholders, kiss-ass employees. I just can't wait till there's a misfill with a lawsuit to milllions of dollars.
 
That's incorrect. The pharmacist doing the consultation is responsible for verifying the script is on the correct profile.
I believe it's the reviewing Rph. On-site Rph just needs to consult and sell, pretty much it.
 
I believe it's the reviewing Rph. On-site Rph just needs to consult and sell, pretty much it.

~On-site Rph checks product and thats it! Off-site is suppose to handle all the data ie input and review. They is not time for anything else. Consult? With what time? It is check product and go at stores... Again with the mis-info from walgreens. Gotta love this mickey mouse organization.
 
~On-site Rph checks product and thats it! Off-site is suppose to handle all the data ie input and review. They is not time for anything else. Consult? With what time? It is check product and go at stores... Again with the mis-info from walgreens. Gotta love this mickey mouse organization.

really? thanks for digging this one up!
 
Yes. Walgreens sucks. Find another job if you work for them. If you are a student, run away as fast as you can.

One of my professors told us the other day that Walgreens traditionally gets at least 30% of the graduating class every year...kind of freaked me out a bit. It must be all about the money for people. Or maybe someone out there actually likes working at Walgreens??
 
~On-site Rph checks product and thats it!

Incorrect.

I think all of you folks need to read the fine print on the bottom of the consultation sheet that is signed. That is what you are responsible for, not what your pharmacy manager or you RX supervisor says. Read the fine print on the bottom of the sheets that you sign.

You are responsible for making sure the correct script is filled for the correct pt. Basically, make sure the script was scanned under the correct profile. You are also responsible for product and consultation if accepted.

Be very careful with your responsibilities under this system. Check the documentation, don't trust what somebody else told you.
 
One of my professors told us the other day that Walgreens traditionally gets at least 30% of the graduating class every year...kind of freaked me out a bit. It must be all about the money for people. Or maybe someone out there actually likes working at Walgreens??

My guess is 60% of all practicing pharmacists work for CVS or Walgreens. They own our profession. It sucks for us all.
 
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My guess is 60% of all practicing pharmacists work for CVS or Walgreens. They own our profession. It sucks for us all.
About 2/3 of pharmacists work in a retail/community pharmacy setting.
 
About 2/3 of pharmacists work in a retail/community pharmacy setting.

You have to realize anything said by MountainPharmD should be considered factually suspect. As I have him on ignore, the only reason I saw his comment was because you quoted him.

He never lets facts get in the way of a good story.

In 2006 there were approximately 245,000 pharmacists in the United States.(1) CVS employs approximately 20,000 pharmacists.(2). We can assume that Walgreens employs the same number or a little more.

Based on documentation easily found and allowing for growth of CVS and Walgreen pharmacists to 50,000 and assuming no growth in the total number of pharmacists, the real percentage of pharmacists employed by the big 2 is 20%. So he is only off by a factor of 3.




1) http://www.bls.gov/oco/ocos079.htm
2)http://www.redorbit.com/news/health...acists_month_by_thanking_its_20000/index.html
 
You have to realize anything said by MountainPharmD should be considered factually suspect. As I have him on ignore, the only reason I saw his comment was because you quoted him.

He never lets facts get in the way of a good story.

In 2006 there were approximately 245,000 pharmacists in the United States.(1) CVS employs approximately 20,000 pharmacists.(2). We can assume that Walgreens employs the same number or a little more.

Based on documentation easily found and allowing for growth of CVS and Walgreen pharmacists to 50,000 and assuming no growth in the total number of pharmacists, the real percentage of pharmacists employed by the big 2 is 20%. So he is only off by a factor of 3.




1) http://www.bls.gov/oco/ocos079.htm
2)http://www.redorbit.com/news/health...acists_month_by_thanking_its_20000/index.html

Im gonna second the idea of taking mountain pharmD's posts with a grain of salt. Im not saying he is factually or logically unsound .. but he has a ridiculous agenda, and all he ever does on here is bitch about walgreens. He has a MASSIVE anti-retail chain agenda. I also have him on ignore , but take it how you will. Some people love their jobs at retail chains, but if all you listened to was mountainpharmD you would think they were hell on earth. It's all about your perspective in my opinion.
 
You have to realize anything said by MountainPharmD should be considered factually suspect. As I have him on ignore, the only reason I saw his comment was because you quoted him.

He never lets facts get in the way of a good story.

In 2006 there were approximately 245,000 pharmacists in the United States.(1) CVS employs approximately 20,000 pharmacists.(2). We can assume that Walgreens employs the same number or a little more.

Based on documentation easily found and allowing for growth of CVS and Walgreen pharmacists to 50,000 and assuming no growth in the total number of pharmacists, the real percentage of pharmacists employed by the big 2 is 20%. So he is only off by a factor of 3.




1) http://www.bls.gov/oco/ocos079.htm
2)http://www.redorbit.com/news/health...acists_month_by_thanking_its_20000/index.html

I remember reading that 60% of pharmacists are in some form of community pharmacy, but that's not just CVS and Walgreens. Just think of all the wal-marts, targets, and publix pharmacies etc. Not to mention independents and other smaller chains.
 
I remember reading that 60% of pharmacists are in some form of community pharmacy, but that's not just CVS and Walgreens. Just think of all the wal-marts, targets, and publix pharmacies etc. Not to mention independents and other smaller chains.

But if you look at post 41, the claim is 60% work for Walgreens and CVS. This is just factually incorrect....
 
But if you look at post 41, the claim is 60% work for Walgreens and CVS. This is just factually incorrect....

It wasn't a claim you old fool. I clearly said my guess is 60%. Obviously I was way off. Which is why I said GUESS. CVS has rotted your brain to almost nothing. That's probably why you like working there. You do not have enough brains left to know the difference.

Why put someone on ignore? It is the idiots on here who keep me coming back! If I ignored the people on here who post useless crap there would be nothing left to read.

I do not have an "anti-Walgreens" initiative. I have an issue with the retail chains destroying our profession especially the big two. As far as I am concerned community pharmacy is the real practice of pharmacy. It is the setting where a pharmacist can do the most good. The big two are doing everything they can to remove the pharmacist from the community pharmacy. You can be for or against whatever you want. You are ignorant if you think Walgreens POWER program is a good thing for the profession of pharmacy. You are also ignorant if you think filling 500 scripts on a 14 hour day as the only pharmacist at a CVS is practicing good, safe pharmacy.
 
Suffice to say well over 50% of pharmacists work in some form of retail. I have not worked retail in several years, however I did spend some time at Walgreens. I can honestly say that my time in the Army was a little bit more enjoyable than Walgreens. (I was enlisted and spent most of my time in the field.) I have never had to encounter "Walgreens Power" but I know enough about Walgreens to say that I don't see them rolling out some new program for the benefit/sake of patient care. Make no mistake about it, Walgreens is in the business of making ALOT of money.
 
It wasn't a claim you old fool. I clearly said my guess is 60%. Obviously I was way off. Which is why I said GUESS. CVS has rotted your brain to almost nothing. That's probably why you like working there. You do not have enough brains left to know the difference.

Why put someone on ignore? It is the idiots on here who keep me coming back! If I ignored the people on here who post useless crap there would be nothing left to read.

I do not have an "anti-Walgreens" initiative. I have an issue with the retail chains destroying our profession especially the big two. As far as I am concerned community pharmacy is the real practice of pharmacy. It is the setting where a pharmacist can do the most good. The big two are doing everything they can to remove the pharmacist from the community pharmacy. You can be for or against whatever you want. You are ignorant if you think Walgreens POWER program is a good thing for the profession of pharmacy. You are also ignorant if you think filling 500 scripts on a 14 hour day as the only pharmacist at a CVS is practicing good, safe pharmacy.

I tend not to post much on this forum anymore and usually just browse, but after reading some of the comments made by students and alike i must chime in...Retail pharmacy is becoming a farce. If any of you had any idea what a retail pharmacy pays for these drugs and what the ins companies reimburse, you would all be flabbergasted. Opening my own store has shed some light on the grim picture of retail pharmacy. All those programs that CVS has implemented is purely profit driven...PCI is not Patient care initiative...CVS must be able to make a profit...it must keep and fill every refill it can...After this AWP rollback to 1.2 factor, these insurance companies do not pay worth crap for brand name drugs...this is where generic efficiency comes to play...a brand drug that i pay $185 for 60 units, a certain ins company will pay $187...a $2 profit on a $185 investment...this is where generics will thrive...I will try to fill as many generics as i can without compromising pt care...

The PBM's control everything...they set the contracts and can change any contract they want when they want...they own you...you have no say...they dont give a crap about any one of us...if i fail and close shop, well then there will be a major chain in the area to eat the small profits right up...I can't really blame the large chains...they are just doing whatever they can to survive...yeah they suck to work for...no doubt...but PCI calls...can't say that i wouldnt try it at my store...

Narcotics...these are really the only profitable drugs left on the market...Cash customers...no ins...this is a gray area but if get a legit script from a legit doctor, i fill the script...we match prices on narcotics cause it is a pricing war out there...i hate doing it, but it is competitive...

luckily for myself and my partner, we have some ideas up our sleeves to make it big...we are not counting on just drugs for us to survive...but we have programs that will help us...

Retail pharmacy drug profits are nothing...i cant blame CVS and Walgreens for what they are doing....im just glad im not a part of them...i dont want to fill 500 rx's with no break and by myself...so im out..and into new and better things...
 
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