Upselling Rx Flavoring?

[Sparda29]

Is CVS freaking kidding? We're being monitored now on how many liquid prescriptions we flavor and that we have to upsell this crap!!! They take forever to do and it's not worth it to flavor these things.

I didn't come to a pharmacy to upsell stuff, that's why I left Radioshack.

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[67echo]

Is CVS freaking kidding? We're being monitored now on how many liquid prescriptions we flavor and that we have to upsell this crap!!! They take forever to do and it's not worth it to flavor these things.

I didn't come to a pharmacy to upsell stuff, that's why I left Radioshack.

so quit...

 

[confettiflyer]

HAHAHA! oh man, not surprised, but I didn't see that one coming.

I dunno, I kinda like the taste of the amox suspensions already (the flavored ones). Can't speak for the other stuff, though. Most of our liquids/suspensions were for kids anyway and were flavored to begin with.

 

[farmist]

Our Flavor Rx expired and we didn't reorder it. In 2 years I bet we we used it 5 times. We don't fill for may children though, maybe one suspension per week.

 

[Farmercyst]

Looks like someone didn't realize most suspensions come preflavored and additional flavoring is almost pointless.

 

[museabuse]

In az it is illegal to flavor without dr ok so anytime someone asks and I am too busy I usually say it's already flavored and to add flavor I have to ask dr. And it could be a while. They usually say forget it. Most pharmacists just flavor without approval cause why would a dr say no. My friends at Wags said they are pushed to do flavor and reward techs that upsell the most. I saw something about Cvs wanting more flavor but haven't heard anything about it.

 

[SELDANE]

Is CVS freaking kidding? We're being monitored now on how many liquid prescriptions we flavor and that we have to upsell this crap!!! They take forever to do and it's not worth it to flavor these things.

I didn't come to a pharmacy to upsell stuff, that's why I left Radioshack.

This is why it is called "Retail Pharmacy". Take it as a learning experience, hopefully this will serve as a reminder of what you don't want to do when you get out of pharmacy school.

 

[Old Timer]

Looks like someone didn't realize most suspensions come preflavored and additional flavoring is almost pointless.

I suggest you sneak a taste of the following the next time you dispense:

• Cleocin
• Ceftin
• Biaxin
• Zantac

Just to name a few. Then I suggest you file this away for future reference. That way when you are a parent and struggling to get medication into your sick child, you'll wonder why the pharmacist didn't offer to flavor the stuff that tastes like **** so your kid will take it and you won't have to wear it....

 

[Sparda29]

Then let the patients ask for it to be flavored, instead of pushing the product.

 

[BMBiology]

I suggest you sneak a taste of the following the next time you dispense:

• Cleocin
• Ceftin
• Biaxin
• Zantac

I love them! I love biaxin for breakfast and Cleocin for dinner.

 

[DrMom]

I'm not sure that flavoring would help with cleocin. Had to give that to my daughter and the smell made me gag. I think it would take at least an equal volume of the flavoring to have any chance of overcoming that!

 

[BMBiology]

Why do you need flavoring? Just pour a bunch of honey in it and call it yummy honey.

 

[Glycerin]

Why do you need flavoring? Just pour a bunch of honey in it and call it yummy honey.

Just a spoonful of sugar makes the medicine go down.

 

[MountainPharmD]

You work for a for profit business. Why does it surprise you that they want to you to sell more product? The initial FlavorRx kit is $500.00. If they put one in every store you better believe they want you to push it.

I have only one problem with FlavorRx. The companies who sell the antibiotic suspension have done a great deal of research to determine the best way to flavor the medication. After all if it taste like chit no one will want to use it. As previosly mentioned some antibiotics are just foul. I do not see how we are going to improve bubblegum flavored crap tasting antibiotic by adding chocolate banana cream flavor to it. In the end you get bubblegum/chocolate banana cream flavored crap antibiotic.

I tell my son "Its medicine its supposed to taste bad".

 

[Farmercyst]

I suggest you sneak a taste of the following the next time you dispense:

• Cleocin
• Ceftin
• Biaxin
• Zantac

Just to name a few. Then I suggest you file this away for future reference. That way when you are a parent and struggling to get medication into your sick child, you'll wonder why the pharmacist didn't offer to flavor the stuff that tastes like **** so your kid will take it and you won't have to wear it....

Heck my daughter wouldn't take the Tootie Frootie flavored abx, doubt more flavor would change it. But point taken.

 

[Old Timer]

I love them! I love biaxin for breakfast and Cleocin for dinner.

There is no accounting for taste. But as a parent who wore my share of medication, I wish it was available when my kids were little. It's a great service to offer, it's painless to do and you make people's lives a little easier. It's really a no brainer.....

 

[Sparda29]

Just a spoonful of sugar makes the medicine go down.

Or just wash it down with Gatorade.

 

[Doctor M]

I think flavor rx is great! $2.99 per rx! Great profit making gimmick! CVS is a "for profit" company. PCI calls are "for profit" also. Just do it and go home at the end of the day.

 

[Praziquantel86]

I didn't come to a pharmacy to upsell stuff, that's why I left Radioshack.

I'm sure they were very sad to see you go...

 

[Sparda29]

I'm sure they were very sad to see you go...

Actually they were, the manager was not too happy that I was leaving. I actually managed to convince 3 others to leave with me to. That manager was an ******* compared to our previous 2 who were promoted to higher revenue stores, but corporate thought that when a manager gets promoted, their sales associates shouldn't move with the manager. Previous 2 allowed us to watch TV, play around with the merchandise as long as sales were going well.

This guy came in and fired the stock boys and the cleaning agency and made us do their work during downtime. (He was fired like 2 months after I left due to lack of sales.)

Radioshack is a whole different story. 2005, I was very happy with my job there, you either made minimum wage or 7% of your total sales for the week, whichever was higher.

Then, some clowns took over in late 2006, and made it so that we had to generate more than $125/hr in sales to make commission, basically made it harder for us to make commission.

Week of Black Friday 2005 - I sold $4000 worth of merchandise, I made $280 that week.

Week of Black Friday 2006 - I sold $13000 worth of merchandise, but I only made $500 that week. Under the 2005 pay structure, I would have made $910.

 

[Phlame217]

Speaking of upselling...

Our district had the weekly front store manager meeting, one question posed was how to improve pharmacy triple S in the area of the drive thru...

*how the hell would a fs manager have any idea about a drive thru? ours avoids us like the plague*

Our district took the top 3 and considered them then implemented them....
*We are required to leave the phone on the hook so the time taken to answer the drive thru can be timed from the time the buttons pressed, we have to answer it in 10s or less
*We have to have people thru the drive thru in 3 minutes or less (great... now insurance problems screw us)
*Cars should be in line for no more than 5 minutes (rush hour typically has 7 cars stacked. 3 mins per car gives the 7th car a 18 minute wait, wtf?)

All of this counts toward the 8 points in the Triple S.

So now we have to: Fill scripts in 10 mins or less for waiters, answer dr line in 10 seconds or less, answer regular line in 15 minutes or less, run register, upsell flavor rx, all the drive thru bull, and no where, i mean nowhere, on that list is properly filling an RX.

hrm??

 

[museabuse]

Speaking of upselling...

Our district had the weekly front store manager meeting, one question posed was how to improve pharmacy triple S in the area of the drive thru...

*how the hell would a fs manager have any idea about a drive thru? ours avoids us like the plague*

Our district took the top 3 and considered them then implemented them....
*We are required to leave the phone on the hook so the time taken to answer the drive thru can be timed from the time the buttons pressed, we have to answer it in 10s or less
*We have to have people thru the drive thru in 3 minutes or less (great... now insurance problems screw us)
*Cars should be in line for no more than 5 minutes (rush hour typically has 7 cars stacked. 3 mins per car gives the 7th car a 18 minute wait, wtf?)

All of this counts toward the 8 points in the Triple S.

So now we have to: Fill scripts in 10 mins or less for waiters, answer dr line in 10 seconds or less, answer regular line in 15 minutes or less, run register, upsell flavor rx, all the drive thru bull, and no where, i mean nowhere, on that list is properly filling an RX.

hrm??

And cut your tech hours. God forbid if you are over by 1 hour.

 

[museabuse]

Upselling reminds me when I worked at service merchandise and I HAD to ask every customer if they wanted a replacement plan. They were pointless on small ticket items and basically a huge money maker but they had one on every item. It used to go like this "your 9.99 curling iron comes with a 3.99 replacement plan if anything happens to your curling iron in the next 2 years you'll get a brand new one.". Then the customer says it's 9.99 I'll buy a new. Then I say yeah I don't blame you I just have to ask.
I felt bad because u always had some fool say yes. Didn't think I would ever have to do that again.

Yes there is a small number of drugs that taste bad but are not prescribed quite often, I have no prob flavoring those.

I would feel bad upselling a flavor on Amoxicillin to someone. It's very used car salesman sleazy and don't know how you could swindle people out of their money when it tastes fine already, especially in todays economy.

Yah I work for a business but there has to be some small trace of ethics left.

 

[Aznfarmerboi]

And cut your tech hours. God forbid if you are over by 1 hour.

So true. I wonder if half the corporate guys up there have any idea what is going on.

 

[MountainPharmD]

Speaking of upselling...

Our district had the weekly front store manager meeting, one question posed was how to improve pharmacy triple S in the area of the drive thru...

*how the hell would a fs manager have any idea about a drive thru? ours avoids us like the plague*

Our district took the top 3 and considered them then implemented them....
*We are required to leave the phone on the hook so the time taken to answer the drive thru can be timed from the time the buttons pressed, we have to answer it in 10s or less
*We have to have people thru the drive thru in 3 minutes or less (great... now insurance problems screw us)
*Cars should be in line for no more than 5 minutes (rush hour typically has 7 cars stacked. 3 mins per car gives the 7th car a 18 minute wait, wtf?)

All of this counts toward the 8 points in the Triple S.

So now we have to: Fill scripts in 10 mins or less for waiters, answer dr line in 10 seconds or less, answer regular line in 15 minutes or less, run register, upsell flavor rx, all the drive thru bull, and no where, i mean nowhere, on that list is properly filling an RX.

hrm??

This is seriously what I imagine hell is like for bad pharmacists. Why would anyone put up with this? You're nothing more than a trained monkey. Do this in 10 seconds get a treat. Do it in more than 10 seconds get the shock treatment.

Why, Why, Why??????

 

[Aznfarmerboi]

This is seriously what I imagine hell is like for bad pharmacists. Why would anyone put up with this? You're nothing more than a trained monkey. Do this in 10 seconds get a treat. Do it in more than 10 seconds get the shock treatment.

Why, Why, Why??????

You know, as bad as it is now, I still go the extra second for the extra scipts to justify tech hours and to make sure the company wont fire any floater pharmacists.

The conference call was depressing. There's no bonuses for uppermangement or for store. Nurses and pharmacist raises are still ??? for the year. They are trying not to fire any of the staff right now. Just cutting hours.

 

[Wildember]

I do not see how we are going to improve bubblegum flavored crap tasting antibiotic by adding chocolate banana cream flavor to it. In the end you get bubblegum/chocolate banana cream flavored crap antibiotic.

I tell my son "Its medicine its supposed to taste bad".

Kids in this country are so pampered...I grew up on my dad's medicine in China (he's a traditional Chinese doctor)
Take 2 parts dirt
1 part dried moldy bark
3 pieces of things that look like rocks
Add to clay pot and cover with water
Brew, not boil for 45 minutes to an hour
Drink while warm

Tastes like medicine, smells like medicine, you KNOW it's medicine and you KNOW you'll get spanked (OMG not child abuse!?!) if you don't take it.

Oh yeah, there might be some "honey, sugar cane or brown sugar in there" for flavoRX. Plus the enticing aroma permeates the house for a couple of hours or days.

About the only thing even CLOSE to being as bad is Cleocin, just get over it and teach your kids to take their medicine like they're supposed to.

I'm supposed to sell flavoring...I tell the patients, this already has a flavor, if you need something else later on, let me know and I'll give it a go otherwise, it's medicine.

*FSA* Future Spankers of America, I dare you try to tell me it's child abuse.

 

[Aznfarmerboi]

Kids in this country are so pampered...I grew up on my dad's medicine in China (he's a traditional Chinese doctor)
Take 2 parts dirt
1 part dried moldy bark
3 pieces of things that look like rocks
Add to clay pot and cover with water
Brew, not boil for 45 minutes to an hour
Drink while warm

Tastes like medicine, smells like medicine, you KNOW it's medicine and you KNOW you'll get spanked (OMG not child abuse!?!) if you don't take it.

Oh yeah, there might be some "honey, sugar cane or brown sugar in there" for flavoRX. Plus the enticing aroma permeates the house for a couple of hours or days.

About the only thing even CLOSE to being as bad is Cleocin, just get over it and teach your kids to take their medicine like they're supposed to.

I'm supposed to sell flavoring...I tell the patients, this already has a flavor, if you need something else later on, let me know and I'll give it a go otherwise, it's medicine.

*FSA* Future Spankers of America, I dare you try to tell me it's child abuse.

haha my flavoring was the chinese crackers. . . but somehow i finished the crackers before i even finished half the bowl. Cuz its still warm/hot. . . i sipped a lot.

 

[Sparda29]

so quit...

Are you a DM or do you just agree with these initiatives that corporate comes up with?

The *******s at corporate are so far removed from the actual practice of pharmacy,that they have completely forgotten what it is really like.

 

[Farmercyst]

Are you a DM or do you just agree with these initiatives that corporate comes up with?

The *******s at corporate are so far removed from the actual practice of pharmacy,that they have completely forgotten what it is really like.

Have you seen techs get fired over SSS? Not upselling ExtraCare? I'm just curious. I was only there for a 10 week summer internship, but it didn't seem that it was that big of a deal. Sure it gives the PIC and DM a bonus if they meet goals, but noone made it sound like you were on the chopping block if you were a little off. In my old job where they monitored talk time, hold time, time on the phone, off the phone, etc. As long as you were near the mean, nobody cared, as long as the customer's were happy it was no big deal. A lot of CVS employees on here make it sound like if you don't have 10 upsells of (pick a promo) per week that they'll can you. Maybe it was just because I was a summer intern, but none of the other interns seemed to think it was that bad.

 

[confettiflyer]

Have you seen techs get fired over SSS? Not upselling ExtraCare? I'm just curious. I was only there for a 10 week summer internship, but it didn't seem that it was that big of a deal. Sure it gives the PIC and DM a bonus if they meet goals, but noone made it sound like you were on the chopping block if you were a little off. In my old job where they monitored talk time, hold time, time on the phone, off the phone, etc. As long as you were near the mean, nobody cared, as long as the customer's were happy it was no big deal. A lot of CVS employees on here make it sound like if you don't have 10 upsells of (pick a promo) per week that they'll can you. Maybe it was just because I was a summer intern, but none of the other interns seemed to think it was that bad.

Summer? Oh man, summer is gravy at CVS. Not only were we fully staffed with hordes of interns hitting the vacation market, script count was lower. When our interns would leave for school in the fall and script counts rose, things would go by the wayside.

As for not getting things done...of course, you probably wouldn't get canned...but the following things would happen

1) you get a stern/talk lecture
2) district trainer comes out and "observes"
2.5) suddenly you find random workers from other stores coming to "sub in" now and again, eating at your store's budgeted hours (i was one of these "sub ins")
3) DM would make surprise visits and let us know about stuff
4) if, as a staff, you still weren't making SSS & other metrics, you'd be classified as a "troubled" store and your PIC would possibly get the boot and be replaced with a hard ass/"specialist" that has worked with troubled stores before

Granted, the "specialist" I worked with was fantastic...it was because I was quick and got things done. Then again, I volunteered with the district trainer to go to the troubled store out of boredom. I would have HATED being on the other end of her if I were slower.

Yeah I think that's it...can't think of anything else.

 

[confettiflyer]

now that i think about it, i actually had a good time working for CVS....haha. Just not while I was stuck at one store as a clerk/tech. It was fun going into messed up stores with zero expectations...anything I did was an improvement.

 

[HCTZMakesMeP]

I agree that corporate CVS is detached from anything remotely related to pharmacy, but I don't see the big deal about offering a service to our patients that would increase compliance. My store is extremely busy, but we advise cashiers/in window technicians to "push" flavoring. Seriously, if you ever had to experience giving a child bad tasting medicine, you'd understand. Most parents aren't even aware that this exists. Stop complaining about it taking all of 45 seconds to draw up the flavoring into the syringe.

 

[HaleyRX]

i wonder why Target provides this service for free? just to get an edge on competitors? no one really seems to care...I mean it is free and we do maybe 2 flavorings a week?

 

[Sparda29]

I agree that corporate CVS is detached from anything remotely related to pharmacy, but I don't see the big deal about offering a service to our patients that would increase compliance. My store is extremely busy, but we advise cashiers/in window technicians to "push" flavoring. Seriously, if you ever had to experience giving a child bad tasting medicine, you'd understand. Most parents aren't even aware that this exists. Stop complaining about it taking all of 45 seconds to draw up the flavoring into the syringe.

It doesn't take 45 seconds. Depending on the Rx, you gotta check which flavors are compatible in the Flavor Rx formulary. Then you gotta check how much water to subtract, then there's the 3-4 ingredients needed. All of this while there are 6 people at the cash register wondering where the hell is everyone. (Our pharmacy, you cannot see the sink/flavoring area from the pick-up counter.)

 

[Praziquantel86]

It doesn't take 45 seconds. Depending on the Rx, you gotta check which flavors are compatible in the Flavor Rx formulary. Then you gotta check how much water to subtract, then there's the 3-4 ingredients needed. All of this while there are 6 people at the cash register wondering where the hell is everyone. (Our pharmacy, you cannot see the sink/flavoring area from the pick-up counter.)

Which is why the pharmacist should be doing the flavoring. They have the experience to do things more quickly than a tech pretending to be an intern or pharmacist.

 

[Phlame217]

Summer? Oh man, summer is gravy at CVS. Not only were we fully staffed with hordes of interns hitting the vacation market, script count was lower. When our interns would leave for school in the fall and script counts rose, things would go by the wayside.

As for not getting things done...of course, you probably wouldn't get canned...but the following things would happen

1) you get a stern/talk lecture
2) district trainer comes out and "observes"
2.5) suddenly you find random workers from other stores coming to "sub in" now and again, eating at your store's budgeted hours (i was one of these "sub ins")
3) DM would make surprise visits and let us know about stuff
4) if, as a staff, you still weren't making SSS & other metrics, you'd be classified as a "troubled" store and your PIC would possibly get the boot and be replaced with a hard ass/"specialist" that has worked with troubled stores before

Granted, the "specialist" I worked with was fantastic...it was because I was quick and got things done. Then again, I volunteered with the district trainer to go to the troubled store out of boredom. I would have HATED being on the other end of her if I were slower.

Yeah I think that's it...can't think of anything else.

Exactly what happens. We recieved notification 7 stores (of like 20) in my district are on probation and are required to attend a district meeting next week over having readyfill below 25%. My store is one of those. I was told that if we could not make it to the meeting, we're required to set up and 1 on 1 with the DM, which is my situation since the meeting occurs right in the middle of my classes.

We already had a two GOOD techs let go down the street from us because they refused to miss class to fit a 1 on 1 meeting in when their store was on probation.

 

[museabuse]

I agree that corporate CVS is detached from anything remotely related to pharmacy, but I don't see the big deal about offering a service to our patients that would increase compliance. My store is extremely busy, but we advise cashiers/in window technicians to "push" flavoring. Seriously, if you ever had to experience giving a child bad tasting medicine, you'd understand. Most parents aren't even aware that this exists. Stop complaining about it taking all of 45 seconds to draw up the flavoring into the syringe.

Do they push all liquids or just bad tasting ones?
I really never had anyone complain about taste of amox so I think pushing flavoring on something like that is unethical. Its like selling someone who just bought a new car a "better" set of tires when really the only difference of the tires is the color.

The only way I can see flavoring amox is if someone says there child hates bubble gum flavor. Even then I think adding flavoring to it probably will make it taste worse.

 

[museabuse]

When you are making something cherry flavor why do you add cherry and watermelon, why not just cherry?

 

[Sparda29]

Which is why the pharmacist should be doing the flavoring. They have the experience to do things more quickly than a tech pretending to be an intern or pharmacist.

Even with the pharmacist doing it, it takes up a lot of time. Imagine if we started doing this for 80% of liquid prescriptions, if you do 50 suspensions a day, that's 40 suspensions a day that require flavoring.

I don't know about other pharmacies, but we don't start the reconstitute process until after the patient has paid for the prescription.

Also, some of you might have those damned automated water dispensing systems, we still have graduated cylinders and syringes.

The whole flavoring thing pretty much disrupts our pharmacy, which usually only has 3 people working at a time (pharmacist, drop-off tech, pick-up tech). The pick-up tech doesn't have a clue on how to use the computer. Thus, when a flavoring has to be done, the pharmacist has to move away from verification. God forbid there is an insurance issue on the pick-up line, the pick-up person has to bring the script over to the drop-off person to fix, which also disrupts the drop-off process, the lines just keep building up.

I wouldn't have as much of a problem with it if they didn't have their waiting time expectations.

 

[confettiflyer]

Also, some of you might have those damned automated water dispensing systems, we still have graduated cylinders and syringes.

Man, you're living in the stone age. Do you go out the back and scoop up Hudson river water, too? haha

We already had a two GOOD techs let go down the street from us because they refused to miss class to fit a 1 on 1 meeting in when their store was on probation.

This is strange...the one good thing I found with CVS is its scheduling flexibility. I'd be meeting with district folks (for other things) at off hours all the dang time.

Then again, I had the benefit of living within range of two different districts and floating at multiple stores (and being a pretty decent tech). I kind of gave the "my way or the highway...with a smile" attitude, but learned to know when to capitulate. I've been to "troubled" store meetings before, they're not *that* bad, but I would imagine that would depend on the DM/district trainer you have.

 

[npage148]

Even with the pharmacist doing it, it takes up a lot of time. Imagine if we started doing this for 80% of liquid prescriptions, if you do 50 suspensions a day, that's 40 suspensions a day that require flavoring.

I think 50 is a little over the top for a susp/day. I work at a busy store and we do maybe max 10 at the peak of cold season. But I really don't mind flavoring stuff, it breaks up the monotony of the day. I do advise again ts it for yummy tasting stuff like Trimox.

 

[Wildember]

When you are making something cherry flavor why do you add cherry and watermelon, why not just cherry?

I asked the flavorx people that one, they said it was "synergy"...seriously? I think it's a way to mask the flavor of the liquid so you can get another flavor to show up. Another example of excess...it's still medicine, it's not supposed to taste GOOD, it's a reminder to NOT get sick

 

[Praziquantel86]

I asked the flavorx people that one, they said it was "synergy"...seriously? I think it's a way to mask the flavor of the liquid so you can get another flavor to show up. Another example of excess...it's still medicine, it's not supposed to taste GOOD, it's a reminder to NOT get sick

I'll remind all the toddlers and parents I deal with of this fact the next time they invite Strep Pneumo over for playtime.

 

[confettiflyer]

I asked the flavorx people that one, they said it was "synergy"...seriously? I think it's a way to mask the flavor of the liquid so you can get another flavor to show up. Another example of excess...it's still medicine, it's not supposed to taste GOOD, it's a reminder to NOT get sick

i dunno, i figure it's like fruit juice...the mango flavor i buy contains a bunch of banana, but it tastes like straight up mango to me!

 

[HCTZMakesMeP]

It doesn't take 45 seconds. Depending on the Rx, you gotta check which flavors are compatible in the Flavor Rx formulary. Then you gotta check how much water to subtract, then there's the 3-4 ingredients needed. All of this while there are 6 people at the cash register wondering where the hell is everyone. (Our pharmacy, you cannot see the sink/flavoring area from the pick-up counter.)

Well, if you know what you're doing it takes about 45 seconds, if you ask the patient at dropoff if they want the rx flavored, all you will have to do at the register is mix the flavor while doing the reconstitution. Some chains have an automatic function when your typing the rx, it even prints out the recipe for you. It's called time managment, if you asked the patient at drop off you would save all the confusion at pick up. End result: happy kid, happy parent, less antibiotic resistance. If thats too much out of your way, then maybe you should rethink your choice of profession.

 

[confettiflyer]

Well, if you know what you're doing it takes about 45 seconds, if you ask the patient at dropoff if they want the rx flavored, all you will have to do at the register is mix the flavor while doing the reconstitution. Some chains have an automatic function when your typing the rx, it even prints out the recipe for you. It's called time managment, if you asked the patient at drop off you would save all the confusion at pick up. End result: happy kid, happy parent, less antibiotic resistance. If thats too much out of your way, then maybe you should rethink your choice of profession.

nope nope and nope. have you ever worked for cvs? sounds like you're pulling stuff outta your ass or "dreamland" pharmacy, one of the two.

 

[MountainPharmD]

Well, if you know what you're doing it takes about 45 seconds, if you ask the patient at dropoff if they want the rx flavored, all you will have to do at the register is mix the flavor while doing the reconstitution. Some chains have an automatic function when your typing the rx, it even prints out the recipe for you. It's called time managment, if you asked the patient at drop off you would save all the confusion at pick up. End result: happy kid, happy parent, less antibiotic resistance. If thats too much out of your way, then maybe you should rethink your choice of profession.

Wrong.

In Colorado the flavoring has to be documented like a compound. When it first came out the BOP said we had to call and get Doctor authorization before adding. They eased up on that. They still required us to document the flavoring as a compound in our compounding log. Every ingredient, including the antibiotic, how much of each, lot #, and expiration. Took maybe 4 to 5 minutes to write every thing down in the book and mix the flavor in. Not alot of time but you do 10 a day it adds up.

Texas it has to be documented and Arizona the Doctor has to be called before adding. I sure other states have there rules as well. So depending on the state it is not a 45 second process.

 

[Sparda29]

Well, if you know what you're doing it takes about 45 seconds, if you ask the patient at dropoff if they want the rx flavored, all you will have to do at the register is mix the flavor while doing the reconstitution. Some chains have an automatic function when your typing the rx, it even prints out the recipe for you. It's called time managment, if you asked the patient at drop off you would save all the confusion at pick up. End result: happy kid, happy parent, less antibiotic resistance. If thats too much out of your way, then maybe you should rethink your choice of profession.

I do ask the patient at drop-off. Then 20-30 mins later when they come back, we ring them up, then start the reconstitution process. If there are other people on the line while you gotta reconstitute and flavor the patient's liquid, it will result in much longer lines and headaches. You cannot reconstitute the prescription until after they pay for it because if you did it and they never come back, you're screwed. (It's happened before.)

 

[Doctor M]

Well, if you know what you're doing it takes about 45 seconds, if you ask the patient at dropoff if they want the rx flavored, all you will have to do at the register is mix the flavor while doing the reconstitution. Some chains have an automatic function when your typing the rx, it even prints out the recipe for you. It's called time managment, if you asked the patient at drop off you would save all the confusion at pick up. End result: happy kid, happy parent, less antibiotic resistance. If thats too much out of your way, then maybe you should rethink your choice of profession.

Damn, you students crack me up...if you ever came to me and said that to me face to face, youd wind up cracked in the nose...how asinine...Wait till your in the hot seat yourself...45 seconds??? if i know what im doing??? I just cant read this forum no more...