wondering if anyone else has experienced this

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djb051

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Hi, about a month ago, I emailed a PT that I shadowed at the beginning of the year asking her if she could verify my hours electronically, and I explained to look for an email from ptcas with the subject "..." and if she does not see it in her inbox to check the spam/junk folder. I also said it would only take like a 1 minute or 2 to complete. She quickly emailed me back and said she would definitely verify my hours and told me to go ahead and have ptcas send the email so that she could verify the hours. She also wished me good luck with the applications. After reading this email, I had ptcas send the verification request. I then emailed her back asking her if she knew the email address of one of her coworkers that I also shadowed. She quickly emailed me back again telling me she did not know, but that she would find out for me when she goes back to work and would let me know shortly. I was given the coworkers email by another PT about an hour after she last emailed me so I emailed her back right away telling her not to worry about it now, and I thanked her for offering to do that for me. I never heard back from her again after I sent that email to her. She still has not verified my hours either, and it is almost a month later now. I even sent her a reminder email 2 weeks after that, and I asked if she could email me to let me know when she verified my hours so I know that the verification process worked since I hear there can be problems with that sometimes. I still did not hear anything after that and still no verification. I have no idea what happened. Her other two coworkers quickly verified my hours with them and it quickly went through on ptcas, and they were very helpful.
I have not received an email from ptcas either saying that the hours have been rejected or that she could not verify, ect. So I have no idea what happened.
Has anyone had a similar experience?
She did sign a piece of paper when I shadowed her then to verify my hours. I just thought that electronic verification would be easier, but since I have not heard back from her, I have been thinking about just sending in the paper verification. However, ptcas will not let me change from electronic to paper signature since I already sent the verification email to her. Can ptcas change this for me so I can send in the paper she signed? Also, I only have one copy with her signature. If I do not get accepted into this cycle, I was going to reapply in the next cycle. If this happens, would ptcas accept a photocopy of the sheet she signed when I need to verify hours when I reapply, if I have to reapply? Thanks!
 
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Give'er a ring or stop by during her lunch hour and see what's up. I've had PTs totally space out on things like this despite reminders and follow-up.
 
I'm in your exact situation. This has been with all the PTs i've shadowed actually. Totally responsive and now nothing... I'll probably be calling them this week. I don't want to be a pest but they do need a little pushing a guess. Good Luck
 
yea, i'm having this problem too.
i was shadowing today (at a site where I'm not requesting a recommendation from anyone), so I asked the pt's there what I should do.
Their advice was to be nice but not to be afraid to be assertive, give them a deadline, and basically just tell them you need it done?

not sure if that's the way to do it, but that's the advice I got from a pt I was shadowing if that helps anyone?
 
Thank you for the responses. I emailed her again just now trying to be more assertive but still as nice as possible. If I don't get a response, I might try to call in, and if that does not work, I might go in in person. I am hoping I don't have to go in in person as this place is not exactly the closest place to my house, and I live in the DC metro area, which is definitely known for long commutes and traffic. I hope that you all are able to get your hours verified as well!
 
For my opinion, I prefer signed paper b/c I can keep it and use it the next cycle if I have to. Also, once it is signed then you can send a copy and wait for ptcas to verify it. Yes, PTCAS accepts copies of the original signed paper.
As for switching from electronic to paper signature, I am not sure but try to delete and re-create.
 
For my opinion, I prefer signed paper b/c I can keep it and use it the next cycle if I have to. Also, once it is signed then you can send a copy and wait for ptcas to verify it. Yes, PTCAS accepts copies of the original signed paper.
As for switching from electronic to paper signature, I am not sure but try to delete and re-create.

Thank you, that is good to know if I still have to go that route. PTCAS would not let me delete and recreate since I had already sent the verification email out.
I emailed her again a few hours ago, and she did send me a response this time telling me that she never received the ptcas email. I am not sure why I wasn't told this earlier, but I guess if you are having trouble getting hours verified, make sure that the PT received the email to begin with! I emailed PTCAS about it so hopefully they can send another verification email as ptcas will not allow me to resend the email myself.
 
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