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The unremitting rage ER patients have over wait times never ceases to amaze me. I see patients leave without being seen in fury 3-7 minutes after check in.
My average ER patient has a shorter wait time in the ER--where they arrived completely unexpectedly compared to in a clinic where they have an APPOINTMENT that was SET months to possibly a year in advance.
I frequently see ER patients immediately. I.e. patient goes back to a room so fast and I see them they haven't even been registered yet. Average wait time overall is probably less than one hour. When I go personally to see a physician in clinic, I routinely have to wait 30-90 minutes to be seen after my SCHEDULED appointment start time.
These clinics don't seem to feel one bit of compunction about their wait times even thought the patients have ****ing scheduled appointments. No apologies, no explanations. I never hear anybody bitching at specialty clinics that the wait time for an appointment is too long (frequently 6-18 months) or that the wait time once you arrive on the day of your appointment is too long. So no I don't feel any compunction about my wait times for unscheduled ER patients who almost exclusively arrive in boluses of 5-12 at a time.
To the students listening in the back, we seem to be the only specialty who get beat on by patients and admin for this kind of stuff.
We’re just easier to replace. And it will get easier and easier to replace us as the true effects of doubling residencies over the last 6 years takes effect. 3100 interns for 2023, won’t feel that until 2026.
Interesting story:
A few weeks ago, i called the big mothership regarding a transplant patient that needed to be transferred.
Transplant surgeon was very nice on the phone, accepted the patient and then said to the transfer nurse, ‘this patient needs to be here today. She better not be coming in tomorrow’ - the transfer nurse truly was intimidated by him - she kept saying ‘yes sir. Yes sir. Yes sir. Absolutely. She will be here immediately’.
Normally it can take 24-48 hours for stable patients to get a bed at the mothership. Patient was stone cold stable.
After the surgeon hangs up, i asked the transfer nurse, ‘so do you really think we will get a bed today’.
She said, ‘100% - immediately. Otherwise all hell will break loose.’
Now that was someone indispensable to the hospital and the entire system.
Be that guy 🤣