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Pretty much what I've been saying since 2008 or so.
Damned baby boomers. No offense, Old Timer. Your generation sucked.
This is the semi grown up equivalent to "F-U or Your Mama" when you were 13 and lost an argument.
Hell yeah it is a big F-U to someone who is not even working in the real world yet. Do something important and then tell us about it.
And you are still in school. It is time to finally do what you have been preaching.
I have rarely complained about my work as a pharmacist. I have benefited greatly, personally and financially. And I am sure I have done more for this profession than you have. I don't need to talk about it. I just do it. That is the difference between us.
When are you going to get off your academic high horse and do what you have been preaching?
Yes, reading academic papers and regurgitating them make you smart.
When are you going to publish your own research?
Do something important and get back to us.
Pharmacy students are the whiniest bunch of people on the planet. Oh no, god forbid you actually have to have experience to get a job and look good on a resume! Oh no you might have to work in rural America before moving up to your dream job! OH MY GOD!
Time to grow up guys.
This thread is not about me. Please feel free to start a thread entitled, "important accomplishments by BMBiology". Thank you
Again, this thread is not about me. You can read this thread and form your own opinion.
Patients will now have the knowledge and power to choose their provider based on publicly available patient reported outcomes and patient satisfaction survey results.
In other words Yelp for healthcare providers. All I know from reading reviews from Yelp is that people are expected to be treated like they are the mother of dragons. Can't wait!
There's also data showing increased patient satisfaction is correlated with poorer health outcomes.
Yelp for patients or not, that's what is happening. And that's why, more than ever, PRO methods are important!
These things need to be validated for sure.
Think about it, though. How many patients have complained to you about how their doctor doesn't listen? I've had a lot tell me they would rather go to an NP over a physician because the NP listens. Why is that?
There is definitely a disconnect between what patients want and what they've been getting. Should we as practitioners just dismiss their feedback altogether? And, if not, then what should be our approach? How do you measure more intangible outcomes in a meaningful way?
The problem is that people give feedback but have no way to actually gauge the effectiveness or appropriateness of the care they receive. Patients are usually unqualified to judge the quality of their care. They may feel the doctor doesn't listen because when the patient goes in with the sniffles, the doc decides not to give abx even though that's "the only thing that ever helps". People who twist an ankle expect xrays, but a lot of the time it's not needed. They leave thinking the doctor didn't properly evaluate them, but in reality the xray would have been the inappropriate treatment. And studies show that satisfaction is oftentimes tied to time spent with the doctor (http://www.ncbi.nlm.nih.gov/pubmed/11386893). They want to go to the NP because NPs tend to spend more time with the patient. People are usually dissatisfied when they don't get what they expect, and, unfortunately, what people usually expect is not what is medically appropriate.
Just look at the retail pharmacy. What do people complain about? Not having drivethrus, fill time, price, phone wait time. None of these are actually related to the quality of care the receive. No one ever says that the pharmacist didn't take enough time to verify my rx was properly typed, filled, and won't interact with my other meds. They say that the pharmacist took too damn long to put those pills in the bottle. Dissatisfaction usually doesn't reflect poor medical care, and quality metrics need to focus on actual medical outcomes rather than a patient's perception. The only reason to consider these complaints is from a business rather than healthcare perspective.
As for satisfaction scores correlating with increased mortality, I quote " In a nationally representative sample, higher patient satisfaction was associated with less emergency department use but with greater inpatient use, higher overall health care and prescription drug expenditures, and increased mortality." (http://archinte.jamanetwork.com/article.aspx?articleid=1108766)
Again, this thread is not about me. You can read this thread and form your own opinion.
There is no point to try to get to the unicorn believing students. You are just reporting what you honestly see in the current state of pharmacy, some will like you for it, others wont. I wouldve appreciated a thread like this 9 yrs ago when i started pharmacy school.
There will be always those that think they'll change the world, just let them be. Let them try to change the ways of cvs/walgs/etc to make it better and be so shocked when they suddenly get shipped to a different store/reduction in hours/float to some far random place. How do i know this? Been there, done that. As a new grad i totally bought up the positive attitude and change pharmacy thing and tried to fix my store to make it so much better, made so many suggestions to pdm and corporate, only to hear nothing back. Then voiced my opinion on how less tech hours would not increase my customer service scores and bam...suddenly next monday im working in some store 2 districts away. Thank you very much mr pharmacist!
All very good points.
I invite you to read this commentary on that particular study, which discusses the "positive feedback systems" in health care:
http://archinte.jamanetwork.com/article.aspx?articleid=1108763
It also points out the limitation associated with the effect size.
I agree that patients can be "unqualified" to determine what is quality care; however, it is my opinion that, particularly with older patients, this is due in part to the traditionally paternalistic nature of the health care industry. Pre-internet, where would people go to learn about the care that others (who have their same problem) receive? For the most part, a physician said, "Here. Take this" and they did. How many times has a patient said they didn't know what their medication was for but they take it because their doctor said so?
In the age of the internet, patients can go to various fora and find out about the care other people are receiving, compare notes, etc. Then there are all these shows about the "mystery diagnosis" and OMG my doctor never told me that!!! Suddenly, patients are realizing that there is a definite, perhaps measurable difference in the care they may receive between providers and institutions.
The problem is, we don't know how to adequately and objectively measure that outside of therapeutic endpoints, cost analysis, mortality, and utility...all tangible measurements, yes, but enter in bunch of confounders: variability in patient population, institutional resources, FTEs, quality of workforce, blah, blah, blah.
So, we look to the endpoints: QoL and markers, neither of which are 100% standardized. There is a slew of purportedly validated surveys and outcomes tools but at the end of the day, if you're not drafting them correctly in the first place and not analyzing them appropriately, they are useless/meaningless.
Yet, it doesn't negate the fact that knowledge is power- and with that comes the power to choose based on available information. I think it's a good thing patients are getting more information about their health. The correctness of that information is questionable, though, so it's up to us to provide the correct info. We have to gradually change the system as a whole, at every single point of care, down to patient understanding... No easy task but we have to start somewhere.
People think that something of this magnitude can "happen overnight" but it can't...and it certainly can not when the very providers supposedly involved in that change are pushing back or being obstinate.
Unfortunately, our government sees fit to institute some bastardized version of health care reform almost as if with the intent to let it fail, ostensibly to save us a trillion+ dollars (or whatever the ridiculous figure was)....Not that I would expect a bunch of flapping heads in Congress to have a freaking clue anyway but I digress.
Our generation should see this as an opportunity rather than just some laborious task.
Then again, I tend to be a Pollyanna when it comes to this stuff.
Think about it, though. How many patients have complained to you about how their doctor doesn't listen? I've had a lot tell me they would rather go to an NP over a physician because the NP listens. Why is that?
Cause they're dumb. I would rather go see Dr. House, get treated like &^*%, and have my medical issue discovered and (possibly) fixed, then go waste time with a NP. Who cares if they listen if they cant fix anything. just my opinion
That be great if all ahole doctors were like house, but that isn't the case.
man what's with all these interlopers coming in randomly? these posts/threads are par for the course. no one gives a crap except...you random people from other forums.
on behalf of arizonans everywhere, i apologize for dude's douchey post up there^^
(1) Pharmacy schools: sure there's a saturation but as long as the federal government keeps on guaranteeing those student loans, we will continue to make a killing. Don't worry students, clinical pharmacy will save us all. The government will finally reimburse us for our clinical services pretty soon! Sure, we have been saying that for the last 30 years but it will happen students. You guys will be making bank. So to accommodate for this future need for pharmacists, we are going to add another 20 seats to our lecture hall = $$$
(2) ACPE: we have to give new schools accreditation or we are going to get sued. Sure, we can raise our standards but that would mean fewer schools will apply for accreditation and therefore, less money for us
(3) NAPLEX/MPJE: hey I know we are a joke but we are making a ton of money now because pharmacists have to be licensed in multiple states due to the saturation
(4) Pre pharmacy students: all of these pharmacists are whiner! They have it so good! What? My friend who has a 2.4 GPA just got accepted to multiple pharmacy schools? All I have to do is borrow 300 k and I can one day work as a pharmacist? I don't care if I just make 70 k a year and have to pay 60 k in student loans. That's a lot better than being unemployed! I am not going to worry about student loans because I am pretty sure the government will one day forgive them. A doctorate degree baby! You will respect me. Where do I sign up??!
(5) 1st year pharmacy students: I know it's tough but hey, I am a top student with a great personality. I just have to extra work hard. That's all it takes. Harding work = success in my book! I will be one of the lucky ones. Besides, who knows what's going to happen 3 or 4 years from now?
(6) 4th year pharmacy students: OMG, I have just checked my student loan balance! 300 k with 6.8% and 7.9% interest! Where is my CVS offer!? I have been kissing butts and no offer yet!! = /
(7) Pharmacists: yeah, I have 300 k in student loans and benefits/pay have been cut but hey, what can I do? I just wanted to do part-time and never wanted pharmacy to be a career anyways. And where's that restroom key so this stupid mom can stop bothering me and I can work in peace!
(8) Residents: I am doing a residency so I will get that job everybody wants. What? I have to do 2 years of residency now or work at Kmart? Thank god there's IBR! I don't care about the compounding interest and I will end up paying more on student loans. I will do a 2 year residency! I am a unicorn! Love me
(9) CVS: pay back is a b*tch! Yeah, we had to keep some of you horrible pharmacists and pay you overtime because of the shortage. But now, we hold the cards and we know Sallie Mae will be your best friend for 30 years. No more guaranteed hours for the new grads. Just 30 hours max! No more benefits like vacation time, holiday pay, 401 k matching for the first year. You want some time off to visit grandma?! Do it on your own time! We all know you won't survive the first year anyways so what's the point? Rural America is where you will be. Take it or leave it!
I started this thread like almost 3 years? Got a lot of heat for it as well.
Man, I have probably saved a lot of careers lol
Get me something nice for Christmas and we will call it even.
If this were a forum of people who wanted to make it in the entertainment industry bitching about having to be a gofer before given a chance to do something meaningful, your sentiment would be valid
Yelp for patients or not, that's what is happening. And that's why, more than ever, PRO methods are important!
There is no point to try to get to the unicorn believing students. You are just reporting what you honestly see in the current state of pharmacy, some will like you for it, others wont. I wouldve appreciated a thread like this 9 yrs ago when i started pharmacy school.
There will be always those that think they'll change the world, just let them be. Let them try to change the ways of cvs/walgs/etc to make it better and be so shocked when they suddenly get shipped to a different store/reduction in hours/float to some far random place. How do i know this? Been there, done that. As a new grad i totally bought up the positive attitude and change pharmacy thing and tried to fix my store to make it so much better, made so many suggestions to pdm and corporate, only to hear nothing back. Then voiced my opinion on how less tech hours would not increase my customer service scores and bam...suddenly next monday im working in some store 2 districts away. Thank you very much mr pharmacist!
Nobody will believe this doom-and-gloom thread until the OP or someone can provide data that shows a steep decline in pharmacist salary OR employment rate.
How much worse will things possibly get? Is it likely to reach the "tipping point," so to speak, in 4-5 years? If schools are already experiencing a significant decrease in the number of applications received (the school I want to get accepted to is actually accepting scores from PCAT exams taken later than Jan. for the first time in years), then isn't it only a matter of time before programs are forced to either close or reduce their seat numbers? I mean, aside from pitiful fools like myself who don't really stand a chance at getting accepted to any other graduate programs in high-paying fields due to past critical academic failures (I.e., those of us with severely limited options), what other group is going to keep applying in droves to pharmacy school over the coming years? Isn't a "market correction" bound to occur at some point?
at some point, yes... The damage that is done is too great. what incentive do the greedy "academics" have to start reducing their class sizes? if anything i know the newer schools plan to increase the class size. If i recall correctly Chapman enrolled like 15 more students than they told ACPE they intended to do in their inaugural class. As long as the govn't keeps writing blank checks to students and the existence of IBR/PAYE programs these schools will exist. We've had threads about this, PHARM.D. is the easiest health professional doctorate to attain. Someone else mentioned, too many bio majors who are working in labs making 10-15 bucks an hour will continue to apply bc of the "120K dream and emerging clinical roles" and the man power project that the greedy deans of chapmans, west coasts, KGI, and California health science continue to preach.
Those are good points, but won't the effects of the supply/demand dynamic leaning so heavily in favor of the supply side eventually result in fewer people applying to pharmacy programs?