- Joined
- Apr 14, 2009
- Messages
- 64
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I have to vent about some of the issues I've had with AACOMAS/Interfolio. All of my transcripts had been received and all except one had been scanned in and ready to go. After about a week, I emailed them asking what the hold-up was on the last transcript. I got an email stating that it would be scanned in 1 to 3 business days. So I waited. After this, I started emailing, calling, etc trying to get somebody to talk to me why my last transcript wasn't being scanned in. Finally, someone called me back stating that they had messed up and incorrectly indicated the transcript had arrived when it never had!
So then I called up the transcript office and sure enough, they had sent it. But I needed to get things going so I overnighted this transcript. Check my email this morning and I get a message from AACOMAS stating that this transcript was UNOFFICIAL and would NOT be accepted!!! Needless to say, I was a little peeved (I simply cannot afford to send things overnight). So I called the school (they were shocked) and then I emailed every email I could find regarding AACOMAS and interfolio as well as made several phone calls. Apparently they don't like being harassed liked that and were on top of the problem like flies on stink. They apologized for the SNAFU and have indicated that they will upload the transcript shortly.
Moral of the story: keep an eye on your stuff.
So then I called up the transcript office and sure enough, they had sent it. But I needed to get things going so I overnighted this transcript. Check my email this morning and I get a message from AACOMAS stating that this transcript was UNOFFICIAL and would NOT be accepted!!! Needless to say, I was a little peeved (I simply cannot afford to send things overnight). So I called the school (they were shocked) and then I emailed every email I could find regarding AACOMAS and interfolio as well as made several phone calls. Apparently they don't like being harassed liked that and were on top of the problem like flies on stink. They apologized for the SNAFU and have indicated that they will upload the transcript shortly.
Moral of the story: keep an eye on your stuff.