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There's a patient support corps from UCSF that is giving out applications to my university, but I don't think any of the positions will count as clinical experience because they are all remote (so I can't "smell" the patients). Do any of these count as clinical volunteering? If not, what umbrella would they fall under?
Task 1: Engage in clerical or data management work such as online research; data entry; transcription; data quality control; administering surveys by telephone or in-person; and similar tasks.
Task 2: Call patients with upcoming appointments; assess and document their needs; and refer them to resources that address their needs.
Task 3: Take calls during shifts on UCSF hotlines, including the COVID-19 hotline. Assist with triaging patients, addressing questions, and referring or escalating patients to resources.
Task 4: Call patients who have been referred for more intensive coaching. Assure that the patients have reviewed educational materials about their condition; and assist them in writing a list of questions to be sent to their physician in advance of their upcoming consultation.
Task 5: Virtually accompany patients to visits with physicians, via Zoom. Take notes for the patient; and make audio-recordings of the visit. Summarize the notes and give copies of the summary and recording to the patient as a memory aid.
Task 6: Staff other projects that may need student assistance with patient support tasks, such as cancer supportive care (e.g. distress screening), and kidney transplantation.
Task 7: Maintain key standards after training in patient privacy, good clinical practices, legal and risk management requirements, and documentation and data collection and management.
Task 8: Reflect critically on Tasks 1-8 every week in writing and in a case review meeting held on Fridays at 5 pm with the program directoror coordinator or UC Berkeley student group leaders. Students will learn the Critical Incident Technique for practice-based learning and improvement. Our program also conducts research on the data collected by students regarding barriers and facilitators relevant to program implementation.
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Task 1: Engage in clerical or data management work such as online research; data entry; transcription; data quality control; administering surveys by telephone or in-person; and similar tasks.
Task 2: Call patients with upcoming appointments; assess and document their needs; and refer them to resources that address their needs.
Task 3: Take calls during shifts on UCSF hotlines, including the COVID-19 hotline. Assist with triaging patients, addressing questions, and referring or escalating patients to resources.
Task 4: Call patients who have been referred for more intensive coaching. Assure that the patients have reviewed educational materials about their condition; and assist them in writing a list of questions to be sent to their physician in advance of their upcoming consultation.
Task 5: Virtually accompany patients to visits with physicians, via Zoom. Take notes for the patient; and make audio-recordings of the visit. Summarize the notes and give copies of the summary and recording to the patient as a memory aid.
Task 6: Staff other projects that may need student assistance with patient support tasks, such as cancer supportive care (e.g. distress screening), and kidney transplantation.
Task 7: Maintain key standards after training in patient privacy, good clinical practices, legal and risk management requirements, and documentation and data collection and management.
Task 8: Reflect critically on Tasks 1-8 every week in writing and in a case review meeting held on Fridays at 5 pm with the program directoror coordinator or UC Berkeley student group leaders. Students will learn the Critical Incident Technique for practice-based learning and improvement. Our program also conducts research on the data collected by students regarding barriers and facilitators relevant to program implementation.
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