I emailed SJSU about observation hours and the GRE and they said the following:
Update on GRE requirements for applicants for the 2021 Fall Cohort:
COVID-19 has presented many additional challenges and stressors for applicants for the 2020-2021 application period. We realize that it is uncertain when COVID-19 restrictions will be lifted, allowing applicants to go to testing sites for the GRE. It is important to note that the GRE can be taken at home, on-line. There is a human proctor who will monitor each test taker via video camera to ensure that all testing procedures are being adhered to. Although at this time we are still requiring the GRE as a part of our application packet, we will waive the minimum score requirements on the Verbal, Writing and total (Verbal and Quantitative) sections for the 2020-2021 application period. The scores of 153 (Verbal) and 4.0 (Writing) are still preferred, however they will not be required and we will consider applications that did not meet this criterion.
As always, the GRE scores and the GPA in the last 60 units of coursework will be scored together in the matrix used in the application review.