First Impression...

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Gauden44

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So I just got a job as a pharmacy tech at a grocery store, and I was thrown right into the mix of things. It seems pharmacy isn't what I thought it was--I feel like I'm the human equivalent of a machine. Stand there, fill a prescription, move it down the counter. Repeat. When a customer comes up, help them by taking their prescription or getting their medicine and ringing them up. This happens so fast you don't even get a chance to think! I didn't even get a break the other night 🙁 (7 hour shift). It seems even worse for the pharmacist, because they have to talk on the phone while checking/verifiying 'scripts. No break either. Is this the way pharmacy is? I think I'm switching back to engineering if things don't get any better. 🙁
 
So I just got a job as a pharmacy tech at a grocery store, and I was thrown right into the mix of things. It seems pharmacy isn't what I thought it was--I feel like I'm the human equivalent of a machine. Stand there, fill a prescription, move it down the counter. Repeat. When a customer comes up, help them by taking their prescription or getting their medicine and ringing them up. This happens so fast you don't even get a chance to think! I didn't even get a break the other night 🙁 (7 hour shift). It seems even worse for the pharmacist, because they have to talk on the phone while checking/verifiying 'scripts. No break either. Is this the way pharmacy is? I think I'm switching back to engineering if things don't get any better. 🙁

I totally had the same first impression (and doubts) when I had my first pharmacy volunteer job at a hospital. What have I gotten myself into, I thought. Luckily, upon reading more (and talking to pharmacists) about what you can do with a PharmD, I was really relieved. I certainly don't want to be involved in what you described for the rest of my life, but I'm still going to stick with pharmacy because I want to go the clinical route (oncology)--I want to be the drug expert that helps doctors design their treatment regimen for cancer patients. And, if that ends up being dull (which I doubt), then I can always use my PharmD to work in research, or at a poison control center. I promise that what you are experiencing is NOT all that pharmacy has to offer😀
 
So I just got a job as a pharmacy tech at a grocery store, and I was thrown right into the mix of things. It seems pharmacy isn't what I thought it was--I feel like I'm the human equivalent of a machine. Stand there, fill a prescription, move it down the counter. Repeat. When a customer comes up, help them by taking their prescription or getting their medicine and ringing them up. This happens so fast you don't even get a chance to think! I didn't even get a break the other night 🙁 (7 hour shift). It seems even worse for the pharmacist, because they have to talk on the phone while checking/verifiying 'scripts. No break either. Is this the way pharmacy is? I think I'm switching back to engineering if things don't get any better. 🙁

My friend - I do believe you have discovered the magic that is retail. Its not quite a turn-mill, but it sure does feel like it. Dont let that disuade you however, there are other pharmacy jobs. I work in a hospital, making IVs - a bit more dangerous, a lot less busy. No customers to see (unless you call nurses as such) We get to bounce between 5 different stations, so there is always a bit of variety. Its not all fun and games, and some shifts really are chaotic - but overall I like it a lot.

On a side note - you may be working in an extremely busy retail pharmacy. Perhaps switching to a Costco, or Sams club might have a better pace. Or perhaps working the night shift - its supposed to have more downtime.

~above~
 
So I just got a job as a pharmacy tech at a grocery store, and I was thrown right into the mix of things. It seems pharmacy isn't what I thought it was--I feel like I'm the human equivalent of a machine. Stand there, fill a prescription, move it down the counter. Repeat. When a customer comes up, help them by taking their prescription or getting their medicine and ringing them up. This happens so fast you don't even get a chance to think! I didn't even get a break the other night 🙁 (7 hour shift). It seems even worse for the pharmacist, because they have to talk on the phone while checking/verifiying 'scripts. No break either. Is this the way pharmacy is? I think I'm switching back to engineering if things don't get any better. 🙁


Dood..

That's why I don't do retail. Hospital is a different world...
 
It aint easy.... but nothing worthwhile is

Oh please....I started in hospital pharmacy when you were still hoping to get a date for the senior prom😉 !

Its fun (at times), full of adrenaline (at times), horrible for its paperwork mire & points of boredom (at times) & often stressfull due to staffing......certainly not the completely wonderful job out there. However, there is nothing more stimulating than working in an acute care setting. You just have to want to bad with that good. I did that for 23 years - it wasn't all good, but the good outweighed the bad during that time.

The whole point, I think after experiencing both extensively - there is no perfect job!

There are times each one is perfect, times each one is awful, often influenced by your support (boss = Zpak...who, if he is for real, is WONDERFUL as a boss) and if you love it, you'll always find the good outweighs the bad.

OP - talk with your pharmacist. I think you'll find the reason he/she stays there are complicated.
 
So I just got a job as a pharmacy tech at a grocery store, and I was thrown right into the mix of things. It seems pharmacy isn't what I thought it was--I feel like I'm the human equivalent of a machine. Stand there, fill a prescription, move it down the counter. Repeat. When a customer comes up, help them by taking their prescription or getting their medicine and ringing them up. This happens so fast you don't even get a chance to think! I didn't even get a break the other night 🙁 (7 hour shift). It seems even worse for the pharmacist, because they have to talk on the phone while checking/verifiying 'scripts. No break either. Is this the way pharmacy is? I think I'm switching back to engineering if things don't get any better. 🙁

I felt the same way when I got my job at CVS as a tech. I don't really care if it's boring or if it's too busy. I just can't stand the customers...they are a real bitch. Look into pharmacies that are located in grocery stores or maybe Target or something. They are much slower. And if it's possible, try finding a pharmacy that is in a middle class sort of neighborhood. Pharmacies in the rich upper class neighborhoods are full of stuck-up bitches and people who think they are better than you.
 
Thanks for all the replies! I don't think I'd like the hospital scene better because from what I understand, there isn't any patient/customer interaction. You just deal with the nurses and the nurses take the medication to the patients.

The store I'm in isn't very busy with ~800 scripts a week, but there is usually only one pharmacist and one tech. All the customers are nice save a few old bitter people, even though the store is in an upper-middle class area.

The main problem is the lack of thinking required. I mean sure there is thinking because you have to count the pills, think through the whole process, think about the alphabet to find the person's medication, etc. However there is no "creative thinking" involved it seems. No problem solving. I think that's my personality, and I need to find a career that utilizes that.

I think I've just been trying to make myself like pharmacy because of its monetary benefits, but I don't know about that anymore.

I wish I knew what I wanted to do! LOL.
 
So I just got a job as a pharmacy tech at a grocery store, and I was thrown right into the mix of things. It seems pharmacy isn't what I thought it was--I feel like I'm the human equivalent of a machine. Stand there, fill a prescription, move it down the counter. Repeat. When a customer comes up, help them by taking their prescription or getting their medicine and ringing them up. This happens so fast you don't even get a chance to think! I didn't even get a break the other night 🙁 (7 hour shift). It seems even worse for the pharmacist, because they have to talk on the phone while checking/verifiying 'scripts. No break either. Is this the way pharmacy is? I think I'm switching back to engineering if things don't get any better. 🙁

A few thoughts I had - I think all of us (or at least most of us) were overwhelmed in the beginning. Until you know the computer system well, how the pharmacy does things, you've worked with the same pharmacists awhile, etc. you tend to fill like you are just on an assembly line. In a few months, you will probably feel more able to do other things.

Can you get involved at all with inventory, ordering of supplies or OTCs, organization of the pharmacy, scheduling of the techs, etc. - I found that all of those were necessary tasks that I could do as a tech and that were a break from just always filling Rxs.
I've tried to get good at remembering where items are in the store, so if people come up and need a specific OTC, then I can show it to them - nice little break from filling. Sometimes then I'll have to walk them back to the pharmacy if they have a specific questions that the pharmacist needs to answer, but that's just another chance to hear/learn about something different.

Also, since you are thinking that you want to be a pharmacist, how much do you really know about what you are putting in those bottles? You don't have to wait until you go to pharmacy school to learn. Get some sort of basic drug book, and every time you do a new drug that you don't know anything about, look it up. Learn brand/generic names, what the drug is typically indicated for, what sort of dosage is typical, etc. Once you've learned that for a lot of the most common drugs, you will be a much more effective tech. I have caught dosage mistakes, and been able to figure out some drug names when my pharmacist couldn't, because I'm always thinking about if what I'm typing and reading makes sense based on the patient.
It may look like to you that the pharmacist is doing the same thing over and over again (and in some ways they do) but a good pharmacist will be putting a lot of thought behind it.

And, as the other posters have noted - the pharmacy world is not all retail, and not all retail is the same.
 
Thanks for all the replies! I don't think I'd like the hospital scene better because from what I understand, there isn't any patient/customer interaction. You just deal with the nurses and the nurses take the medication to the patients.

The store I'm in isn't very busy with ~800 scripts a week, but there is usually only one pharmacist and one tech. All the customers are nice save a few old bitter people, even though the store is in an upper-middle class area.

The main problem is the lack of thinking required. I mean sure there is thinking because you have to count the pills, think through the whole process, think about the alphabet to find the person's medication, etc. However there is no "creative thinking" involved it seems. No problem solving. I think that's my personality, and I need to find a career that utilizes that.

I think I've just been trying to make myself like pharmacy because of its monetary benefits, but I don't know about that anymore.

I wish I knew what I wanted to do! LOL.

Gauden...Don't try to convince yourself to like pharmacy. There are more jobs out there that pay more. Certainly, your income is a factor & always will be in how comfortably you lead your life. But, money does not & will not buy you happiness!

You are doing a good job in thinking what is it about you that keeps you interested in your work. You state you like to problem solve. Good - does that mean pencil to paper problem solving or the larger kind of concepts which have yet to have an answer. Or, perhaps it is in-between & you like the "chase" of finding the answer.

All of these things can lead you different places. Greater conceptual problems are often dealt with by researcher who have to follow leads....often down blind alleys until they reach (if they ever reach) their solution. They don't mind the process of turning a corner & never knowing if the work will lead to an end. For them - it is about discovering if there really is a corner to turn, research wise.

Now if you are one who likes to "chase" a set of issues presented to you...perhaps you'd prefer medicine. These folks love to sort out the symptoms - all of them - and figure out what the disease or physiologic process is which is causing the body to malfunction.

We, on the other hand, prefer to be presented with issues related to the medication aspect of treatment. Yes...it involves mundane counting, measuring, etc.....but thats just one part of our job & you can't "see" us thinking or problem solving.

These are just comments on kinds of health related careers....there are so many others out there!

Keep trying different things & talk, talk, talk to the people who are doing the work you think you might want to do. As much as techs are a useful & necessary part of our job.....you want to get time to talk to the pharmacist. Even if he/she decided to stay in retail, that doesn't mean he/she hasn't been in a hospital or other therpeutic environment during a rotation or knows someone who has.

Good luck & keep looking!
 
From reading your post, I would gather that you are just out of high school. The real world is filled with mundane jobs, but it is up to you to make them as interesting as you can.

I agree with rxlynn and sdn1977's posts. I am also a retail pharm tech and although it is not the most fascinating job out there, I try to learn something new every time I'm in the pharmacy. Ask your pharmacist questions on the drugs, engage patients/customers in conversation, do anything to break up monotony.

I love the retail environment because I do get to see patients all throughout the day. The filling part is even boring to me too, but the more you do it, the more proficient you become. You were hired as a tech to help out the pharmacist, but that doesn't mean that the pharmacist can't help you out. There are loads of information that the pharmacist can let you know in the profession if you only ask.

As for as the uncreative aspect of pharmacy, techs are more inclined to feel this way than pharmacists, but only if they are boring or lazy techs. Pharmacists have to constantly be thinking about a lot of things, including prescriptions, inventory, patient care, and interacting with corporate just to name a few.
 
Thanks for all the advice everyone. I really appreciate it.

I'm a 2nd year student at Ohio State, last year I was in the honors engineering program and we built autonomous robots in the spring quarter. That was a lot of fun, because I got to problem solve and use my imagination to come up with different concepts on how to tackle a particular task. I think robotics is what I'd want to specialize in, if I were to continue with mechanical engineering.

I'm not a big fan of research because I don't really like setting off on a path without knowing where it will lead me, if anywhere at all. Sure it'd be awesome to do research and come up with a huge discovery, but probably only 1-2% of all researchers make such a find. My dream job would be a professor, but I don't want to do research, lol.

However I think I would like research/development of new technologies. Mechanical exoskeletons as well as robotics are what I day dream about.

S1-BLEEX-Web.jpg


My pharmacist does get to speak with the customers on occasion, but not as much I'd think he would. Usually its about personal life type of things. I think I'm going to give it a month or two more and see what I think then. Hopefully my mind will change and I'll love pharmacy!
 
Wow, that thing you're wearing looks really cool! What's it do exactly? Is it for crippled people?
 
Wow, that thing you're wearing looks really cool! What's it do exactly? Is it for crippled people?

Haha that isn't me, that's a UC-Berkeley student I'm guessing because it is the BLEEX from the mechanical engineering department of that school. It's a "suit" that you wear and it can carry a 70lb load. The "machine" is 100lbs, the pack is 70lbs, and you only feel like you have 5lbs on you.

Videos (somewhat boring though) and stuff here: http://bleex.me.berkeley.edu/bleex.htm

But I digress...
 
wow, i can see it now. Instead of using that machine to carry 70 pounds of weight, it's going to be carrying 70lbs of armor. The soldier of the future. Like something off of a cheap japanese anime movie.
 
wow, i can see it now. Instead of using that machine to carry 70 pounds of weight, it's going to be carrying 70lbs of armor. The soldier of the future. Like something off of a cheap japanese anime movie.

R1-BLEEX-Web.jpg
 
***UPDATE***

So I've gotten used to the computer system a little more (PDX), still having trouble with insurance codes and SIGs, but either way it's gotten better. I don't hate it like I used to.

I've come to the conclusion that there is no available job where I will actually LIKE going in to work--meaning, I'd enjoy being at work just as much as I'd enjoy being at home.

Being a retail pharmacist would be pretty good though, I could definitely enjoy life outside of work with that career. One of the pharmacists I work with has a husband in pharmacy as well, and they quit for one year to go backpacking in 3rd world countries, then came back and got a job without a worry. This is one of two reasons why she liked pharmacy, the other being the high pay.
 
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