- Joined
- Dec 4, 2011
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I hate it when the nurse...
....says "Doctor, I can only do one thing at a time." My response: Then, go into some other specialty, because in EM you must be able to do multi-task. I especially hate this during code or critical situations.
When I ask you to do something, I expect only one of two responses: 1) "Already done." 2) "No problem, I'm on it." That's it.
...is busy charting on a critical patient, instead of providing actual medical care. How many nurses does it take to change a lightbulb? Four. One to change the lightbulb, and three to document it. Really, we should fight off this documentation culture, and push for actual patient care.
...[connected with the previous point] delays carrying out an order I just verbally conveyed. When I say something to do, you should do immediately. The fact I am conveying it to you personally is because I think it is a time-critical step. For example, steroids in a COPD/asthma case. Give it first, then you can document after that.
...doesn't get me the urine. I ordered it, get it. Threaten the patient with a cath. Give me someone else's urine, pee in the cup yourself, I don't care. Get me the urine. I swear, half of my life I'm waiting for a urine.
...is rude to patients. The other day I had an angry patient with back pain come to the desk, saying "How is it that the patient next to me got seen before me even though I've been here for way longer?" I was equally annoyed with this patient, but I prefer passive-aggressive sort of comments, and platitudes such as, "Sir, unfortunately patients are not seen in order of wait times. But, we'll get to you as soon as we can. Thank you very much for your patience." (Whenever I say "thank you for your patience", it really means that the patient is anything but patient.) I feel like fake Customer Service voice is a much better weapon against annoying patients, than the immature and unnecessarily abrasive, "You've only been here for 1.5 hours and it's not an emergency!"
What about you? What's your pet peeve with nursing?
EDIT: To be clear, this thread should not be seen as anti-nursing. Nurses are a vital part of care, and I work with some absolutely awesome nurses. However, like any occupation (including MD's), some of them really suck, and it kills care.
....says "Doctor, I can only do one thing at a time." My response: Then, go into some other specialty, because in EM you must be able to do multi-task. I especially hate this during code or critical situations.
When I ask you to do something, I expect only one of two responses: 1) "Already done." 2) "No problem, I'm on it." That's it.
...is busy charting on a critical patient, instead of providing actual medical care. How many nurses does it take to change a lightbulb? Four. One to change the lightbulb, and three to document it. Really, we should fight off this documentation culture, and push for actual patient care.
...[connected with the previous point] delays carrying out an order I just verbally conveyed. When I say something to do, you should do immediately. The fact I am conveying it to you personally is because I think it is a time-critical step. For example, steroids in a COPD/asthma case. Give it first, then you can document after that.
...doesn't get me the urine. I ordered it, get it. Threaten the patient with a cath. Give me someone else's urine, pee in the cup yourself, I don't care. Get me the urine. I swear, half of my life I'm waiting for a urine.
...is rude to patients. The other day I had an angry patient with back pain come to the desk, saying "How is it that the patient next to me got seen before me even though I've been here for way longer?" I was equally annoyed with this patient, but I prefer passive-aggressive sort of comments, and platitudes such as, "Sir, unfortunately patients are not seen in order of wait times. But, we'll get to you as soon as we can. Thank you very much for your patience." (Whenever I say "thank you for your patience", it really means that the patient is anything but patient.) I feel like fake Customer Service voice is a much better weapon against annoying patients, than the immature and unnecessarily abrasive, "You've only been here for 1.5 hours and it's not an emergency!"
What about you? What's your pet peeve with nursing?
EDIT: To be clear, this thread should not be seen as anti-nursing. Nurses are a vital part of care, and I work with some absolutely awesome nurses. However, like any occupation (including MD's), some of them really suck, and it kills care.
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