I SERIOUSLY think we should record a phone call, and bring this up to the Deans of NYUCD or whoever is on top. This is riduculous, why should I feel so intimidated to call about my financial aid??? I think there are just two people who work there and I have spoken to both. One is Marisol, she is at least calm, but her voice is hella rude but that's cool. And these is this other lady, I don't know her name, but SHE IS SO UNPROFESSIONAL. Anyway, I seriously can't wait till i'm in NY so I can go to their office, and give them even a harder time. They seriously do not know who they are dealing with. We pay their salaries, they better treat us with some dignity!