"I'm Sorry"
April 19, 2010
Letter to the editor, The Sault Star
When I graduated from Dalhousie in 1999, I felt good about the profession I chose. I liked helping people and I thought that I could make a difference as a front line health care provider. Over the last 11 years I believe that I have done just that
.made a difference to the health outcomes of the patients I see.
During an average eight hour shift, I might counsel 45 people on new medication. I would answer approximately 30 questions via phone calls on medication. I would talk to about 30 patients in the aisles about medication for themselves or a loved one. I might take about 20 calls from doctors regarding medication issues on our mutual patients.
As it stands today I have the support staff I need to complete all of these tasks along with getting all the administrative tasks of the day completed.
The Ministry of Health (MOH) has decided to take out 750 million dollars in pharmacy funding and only put 250 million back into the system without any regard to the patients we serve every day.
So I would like to apologize in advance because on May 16th when these new cuts are implemented, I will not have the support staff (technicians) to allow me to address your questions on the phone and in the aisles. Although it will pain me to do so and I will apologize, I will put your question in the queue, and make you wait 20 minutes for your question. When you come from a 4 hour wait at emergency, and arrive at the pharmacy you will wait another 2 hours for your prescriptions, Im sorry.
What the MOH does not seem to grasp or maybe they do and just dont care is that what will be left of our pharmacies in Ontario is an American style delivery of pharmacy services where the patient has no access to the pharmacist. Not exactly what I envisioned when I graduated 11 years ago.
Ian McNeil, Pharmacist