I really dislike people who don't own up to their mistakes. My wedding photographer, who is a family friend, was paid a sum of money to take some basic photos. His family was also invited to the wedding. He said they would all be there (4 total). Day of, he is the only one to show up, so that is over $100 down the tubes paying for people to eat and drink who aren't even there. We fed him lunch, let him take several breaks throughout the day, totaling several hours, and let him have lots of downtime during the reception, and told him he could leave pretty much any time during the reception because I knew he had to get back to his family (he decided to stay until 10 or 11 pm). I even had my Nikon DSLR with me all day and offered it to him to play with because his camera was "acting up". He didn't take advantage of that.
Then it takes him 7 weeks to get the digital photos to me. Finally get them...and there was a ton of crap to wade through. He edited 50 or 60 photos - great! Then he left several hundred blurry/washed out photos on the disc that I waded through to find all the pictures that were usable. It turns out that every time his camera acted up, it wasn't focusing properly, so all the photos of people walking down the aisle were completely unusable, among others. He didn't get one of me and my husband feeding cake to each other, just some of us cutting it and two as we approached each others' faces with the food (I am not huge on tradition, but that was one thing I decided to keep and now there isn't even a photo of it). Then I realized that there were pictures left in RAW format, and since they were taken on a Canon camera, and I only own a Nikon, I had to download a separate program to even open them and save them as .jpg - more hassle. What's better is I talked to him today, and he said that the day was so long that it took a lot out of him (even with the breaks and the fact his parents and friends were there to spend time with on the hours of downtime he had), the sun overheated his camera causing it to act up (mine was totally fine the day before when I was using it outside for several hours in comparable heat and it was totally available to him to use, and I told him that), and he hinted at being underpaid for his time. Ugh. Oh, did I mention he took the time to take artistic photos of the Jimmie Johns lunch boxes and then edit it later to make it black and white?
There are enough usable pictures that it really won't matter, but there were lots of things not captured that should have been and I just can't stop getting aggravated about the situation.