OK so let's unpack that beast.
The study has essentially 5 categories it looks at: Care Process, Access, Administrative Efficiency, Equity, and Outcomes.
Care Process has 4 sub-domains, though its worth noting this is all survey based so take it with a grain of salt:
-Preventative Care: we rocked this one:
Talked with provider about things in life that cause worry or stress in the past two years, among those with a history of mental illness - 4th place at 64% but only 10% behind first place which was 74%
Talked with provider about healthy diet, exercise and physical activity in the past two years - 1st place by a lot, we hit 59%, next best was 41%.
Talked with provider about health risks of smoking and ways to quit in the past two years, among smokers - 1st place
Talked with provider about alcohol use in the past two years - 1st place at 33%, next best was 25%
Women age 50-69 with mammography screening in the past year - 1st place
Older adults (age 65 plus) with influenza vaccination in the past year - 4th place, 1st place was 75%, we were 68% so very close
-Safe Care: We jumped around in this one:
Experienced a lab/medication mistake: 2nd to last, though it does raise questions about Norway...
Primary care physician reports electronic clinical decision support in practice: 4th, though everyone who did worse than us did so by a large degree, percentages in order: 81, 72, 70, 60 (USA), everyone else was 28% or less.
Health care professional did not review medications in past year, among those taking two or more prescription medications: 1st place
-Coordinated care: Middle of the pack mostly:
Primary care doctor always or often receives timely and relevant information when needed after patient sees specialist: 6th
Primary care doctor is always or often informed of changes to a patient's medication or care plan after patient sees specialist: 8th
Specialist lacked medical history or regular doctor not informed about specialist care in the past two years: 7th
Experienced gaps in hospital discharge planning in the past two years: 1st
Doctor is always notified when patient is seen in ED and when patient is discharged from the hospital: 4th
Practice routinely communicates with home care provider about patient's needs and services: 5th
Practice frequently coordinates care with social services or community providers: 7th
-Engagement and patient preference: Also mostly middle of the pack
Regular doctor always or often knew important information about their medical history: 5th
Regular doctor always or often spent enough time with them and explained things in a way they could understand: 5th
With same doctor for five years or more: 10th, not a surprise given how often doctors move around
Specialist always or often told patient about treatment choices and involved patient in decisions about care and treatment, among adults age 65 and older: 1st
Doctors always treated the patient with courtesy and respect during their hospital stay: 5th
Chronically ill patients discussed with health professional their main goals and priorities in caring for their condition in the past two years: 5th
Chronically ill patients discussed with health professional their treatment options, including side effects in the past two years: 5th
Had a written plan describing treatment they want at the end of life, among adults age 65 and older: 2nd
Had a written plan naming someone to make treatment decisions for them if they cannot do so, among adults age 65 and older:1st
I want it noted that in areas that matter the most for outcomes from a primary care and longevity standpoint, we kick ass: preventative care, discharge planning, medication review, and end of life care.
Next up is Access which has 2 subgroups:
-Affordability: We lost this one handily, although in 2 categories we weren't absolutely last which I thought was weird.
Switzerland had worst in Out-of-pocket expenses for medical bills more than $1,000 in the past year, US$ equivalent and France was worst in Had serious problems paying or was unable to pay medical bills. Not sure what to make of that.
-Timeliness: We scored poorly in this one but we really shouldn't have. I'll explain in each group.
Have a regular doctor or place of care: Last, but this is nuts. Its not hard to establish with a PCP. As a PCP, I should know. If you don't have a PCP, its your fault for not getting one. I wouldn't be surprised in the European countries assign everyone a PCP like Medicaid does which would screw up this metric.
Regular doctor always or often answers the same day when contacted with question: 10th place, and yeah this isn't great I'll admit to that.
Saw a doctor or nurse on the same or next day, last time they needed medical care: 7th and shouldn't be. Urgent Cares are on every street corner, if you didn't get same day care its because you didn't want to wait in line for it.
Somewhat or very difficult to obtain after-hours care: 6th, similar to the previous one
Waited two hours or more for care in emergency room: 5th, not too bad truthfully
Doctors report patients often experience difficulty getting specialized tests (e.g., CT, MRI): 7th, y'all here get this too so this is problematic-ish though we probably over-order these - I know I do in our malpractice/patient-centric climate.
Doctors report patients often experience long wait times to receive treatment after diagnosis: 2nd
Waited two months or longer for specialist appointment: 4th, I bet we'd be better if not for dermatology
Waited four month or longer for elective/non-emergency surgery: 3rd
Practice has arrangement for patients to see doctor or nurse after hours without going to ED: Last, and I'll agree to that. Most European countries require their doctors to work evenings/weekends. I'm sure as hell not doing that.
So in this category we do OK in timeliness but suck at affordability which isn't a surprise.
Next up is administrative efficiency, this one shouldn't come as a shock to anyone:
Doctors report time spent on administrative issues related to insurance or claims is a major problem: 9th which surprised me as the countries we're close to in this ranking are often held up as good models: Germany, Holland, Switzerland
Doctors report time spent getting patients needed medications or treatment because of coverage restrictions is a major problem: Last and we deserve it
Doctors report time spent on issues related to reporting clinical or quality data to government or other agencies is a major problem: 9th, makes medicare for all sound great
Visited ED for a condition that could have been treated by a regular doctor, had he/she been available: Next to last behind Canada. My patients do this despite having multiple openings/day so not sure this is a system issue as much as a cultural one.
Tests results or medical records were not available at the time of patient's scheduled medical care appointment in the past two years: 10th, not sure I believe this one
Doctors ordered a medical test that patient felt was unnecessary because the test had already been done in the past two years: 10th, sure would be nice if that HITECH act had forced EMRs to be compatible with each other...
Spent a lot of time on paperwork or disputes related to medical bills: 10th, yep
Next up is Equity which I'm just going to skip altogether because of course this is a problem. Interestingly though, Canada is close to us in the majority of the group on this one
Last is outcomes which is the important one broken down into 3 groups:
-Population health
Infant mortality, deaths per 1,000 live births: Last, but take out SIDS and abuse and we actually do pretty well. We have huge SIDS campaigns and yet people still co-sleep. Not sure what else we can do.
Adults age 18 to 64 with at least two of five common chronic conditions: Last, but as we lead the OECD by a large amount in both diabetes and obesity, this isn't a shock. And as a PCP, I wish we had good treatment for obesity but we just don't. Its cultural.
Life expectancy at age 60 in years: Last but not by much. Half the countries beat us by less than a year on this so forgive me for not being impressed
-Mortality amenable to health care: part of the problem is I can't find what this actually means anywhere so not sure how to address it.
-Last is disease specific outcomes:
30 day in-hospital mortality rate following acute myocardial infarction, deaths per 100 patients: 3rd
30 day in-hospital mortality rate following ischemic stroke, deaths per 100 patients: 1st
Breast cancer five-year relative survival rate: 1st
Colon cancer five-year relative survival rate: 3rd
Basically we do well at preventative health and acute treatment, badly at cost and anything related to patient lifestyle.
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