Do you only use certain aspects of it?
I do mostly HVLA, soft tissue, and muscle energy techniques. I never figured out how to do cranial-sacral type techniques so I was never comfortable with it. Plus it seems a bit too woo-woo IMHO. I'll use OMT for neck pain, headaches, upper back pain, lower back pain. A natural progression of this is that I'll do trigger point injections as well, and refer patients to PT for dry-needling.
Do you cave or try patient education?
This is a great, great question you ask. It's a conundrum that many providers face on a near-daily basis. Without getting too political, the American health care system, and a proportion of the American public view health care as a business / commodity. Patients pay for their appointment with you, and a lot of times expect some sort exchange of goods or services (antibiotics, treatment, etc). As a physician, I could argue that I am providing them with the knowledge on how to help get over a URI (nasal spray, humidifier, over the counter products, rest, stay hydrated) but the patient may see this as a waste of their time and money to come see you.
This can also bring forth a potential conflict of interest. In many compensation plans, physicians' salaries to some extent are directly tied in to patient satisfaction scores. If a patient is extremely unhappy you're not going to provide them with an antibiotic for their URI, is that something you're going to risk your potential $3,000 quarterly patient satisfaction score bonus for?
Physician compensation is also directly related to complexity of care. If I prescribe an antibiotic and call your cough a bronchitis instead of URI, I may end up with an extra $40 in my bank account. Spread over the course of a year, that may end up equaling several extra thousands of dollars in a doctors bank account. You can see the ethical dilemmas that this situation would present.
So what do I personally do? This is also where the 'art of medicine' comes in. I'll try to get a sense of where the patient is. Some patients actually truly want to know the best treatment, and would avoid antibiotics like the plague and just need a little reassurance that they'll be ok. Perfect.
In the other extreme, I can also be tactful as well. If I get the sense that a patient is going to rage out of my exam room unless I give them something...I'll do a few thing: Explain to them that they likely have a cough URI, antibiotics aren't needed just yet, side effects of antibiotics, risk of resistance, etc. I can print them out a prescription for prescription cough syrup, magic mouthwash, or something they can tangibly have so they get "something" and ask them to call me in 1-2 weeks if their cough gets worse or more purulent and then I can call in a prescription over the phone for an antibiotic. Another thing I can also do is just print out a prescription for an antibiotic but post date it for a week or so later so they're forced to try the supportive cares before filling the antibiotic.
You end up learning little tricks of the trade to keep everyone happy, maintaining your ethical medical obligations, while not selling your soul to the business and almighty dollar.
@Matthew9Thirtyfive