The only reason I knew my transcripts were "missing" is because the SDSU Web Portal states it as so. Now, to give them the benefit of the doubt, because they have SO many applications to sift through AND because they required that we send our transcripts to the admissions office instead of the JDP office where the rest of your materials went, they are going to have one huge mess that is hard to match up. That said, I am so sorry they have been so bad at getting back to you. Sandy's email is
[email protected] but she was REALLY bad about getting back to me the first time I emailed (it took a few weeks). However, she did reply to my emails twice today when I emailed the JDP address. Also, she let me fax my transcripts because I had googled her extension number (I looked up Sandra Scott JDP SDSU) and left her a detailed message about my "missing transcripts" asking her to call me back ASAP.
Actually, instead of pissing her off (in case she does have some weird thing against you - I doubt this, but hey who knows), maybe you should just fax copies of your transcript directly to the program. Isn't that number listed on the website (where they told you that you could fax your GRE scores over if needed)? You should totally do that LIKE NOW.