was it the PIC that missed the dose or another staff? if it was the PIC then it doesn't matter if he was a PIC or not... I did not open and read the pdf
Find the FLBOP recording and the agenda list for October 2018. The FLBOP usually meets bimonthly. You'll get your answers then.
If it is not there, then it must have been removed for some reason. Probably to protect the individual.
To address your comment about the PIC responsibility, PICs are responsible for their whole team, including technicians and pharmacists as well as the overall operation of the pharmacy. After all, they are the Pharmacist in Charge (common sense description).
Find a job description for a typical Pharmacy Manager or PIC position and read the list of duties and responsibilities if you still have doubts. If you have any other questions, feel free to list them here or (if you are still doubtful) speak to Pharmacy Managers and/or District Managers for your area for more specific information about their daily challenges and possible changes to the workload at that particular store. Workload, circumstances, patients, and management attitudes vary based on where you work and what setting you are in (for example: rural vs urban). That is, if you are still interested in retail given the current changes in healthcare: Amazon and Apple.
Under tremendous pressure, the one thing you do not document could make-or-break your career (especially if the workload is unmanageable or unreasonable. Reasonability seems to be based on a commonly accepted definition of scripts per day or patient load, but what is considered "a reasonable workload" may not apply to you. You could be comfortable with what is reasonable and move forward with it, but what store managers and other pharmacists (management or not) consider "reasonable" may be too much to handle. Not everyone loves retail.
Assuming you are a pharmacy student, this is not dramatism
@Deja, but things you must consider and do to protect yourself and your (future) pharmacist license. Store inspections are also random and no longer at predetermined intervals, putting more pressure on pharmacists to perform.