I disagree ... it's not appropriate for us to abdicate that responsibility and delegate it to patients. It may sound paternalistic of me, but patients just don't have the knowledge to make judgments in that regard. They rely on government regulatory bodies, hospitals, and physicians to not set them up for unnecessary risk.
Especially for selfish economic reasons.
Protecting patients from snake oil is the reason we have things like the FDA, licensing boards, and credentialing committees in the first place. You and I are trained and educated in this area and have the sense to insist that physicians are involved in our care. Most patients aren't ... and worse, we have groups like the AANA deliberately trying to blur lines and deceive patients. Many patients aren't even aware that they're not getting doctors. How many times have you seen CRNAs obfuscate their training with a "Hi I'm John from anesthesia" style introduction? If they're lucky, John from anesthesia is at least working in an environment where physicians have screened patients, triaged the schedule, and are available to assist when needed.
To almost all patients, "good" medical care is ease of appointment scheduling, polite receptionists, and the subjective feeling of getting what they wanted or thought they needed. They're completely unable to make objective judgments of whether or not their kid's asthma is being managed optimally, or if they got the correct antibiotic, if the physician's recommendation for no treatment at all / watchful waiting is really better than a more aggressive plan, and so on.
This is why hospital administrators' push to reclassify patients as "customers" and their focus on "customer service" is harmful, and it's why the AANA is so dangerous. The hospitals' sin is excusable; they need to keep the lights on and the doors open, and tying payment to patient satisfaction isn't their idea. The AANA on the other hand has a systematic plan involving outright lies, reasonable sounding half-truths, and calculated omissions to their propaganda that puts their members' economic gain first and patient safety second. They hide behind lip service to patient autonomy and respect, but lobbying to remove physicians from patient care is about the most disrespectful thing a person or organization can do to patients. That really is the long and short of it.
We shouldn't just shrug and throw our patients to the wolves at the AANA.