Hello all, new to the forum. I have a couple of things to say in reference to this topic. I have worked at 1800 pet meds for 3 years now. I also work at a clinic as a volunteer tech, yes a volunteer... Let me start by saying that yes they do NOT get the medication directly from Merial, Bayer, Virbac e.tc. But they do get the medication from wholesales and manufactures such as veterinarians but the wholesalers are in the UNITED STATES only. That does not void the guarantee on any of the medication, as it states on the website and you can also confirm by calling as well everything they sell is backed 100%. If lets say joe shmoes dog gets heartworm when taking medication bought at pet meds, pet meds becomes responsible for paying that customers vet bills incurred, refunding the meds etc. With merial you have to provide all sorts of information before you'll see a cent and usually you see about a third of what it actually costs you. Why would your vet guarantee you medication he didn't sell you, that would be silly no? Its the pharmacy who sells you the medication that is responsible. Therefor petmeds actually pays your vet bills if the manufacturer does not.
Pet-meds is located in Pompano Beach Florida which means that not only are they in the UNITED STATES but they are inspected by the Florida food and drug admin and the Dept of Health, and they are in compliance with both agency, aside from that they are a publicly traded company which means they have very strict reporting requirements. They only dispense FDA, EPA approved products that are distributed, sold, and made in the UNITED STATES. It really irks me too see some of this. Clearly some of you being vets, techs or otherwise have far to much of a biast opinion. There was something about 7 years back where they ran into some kind of a manufacturer that sold counterfeit meds to a vet based supplier who sold the meds to pet meds, theres details about it online, so yes in the regard it has happened before however it was 7 years ago I believe.. and hasn't happened since, which can also be verified.
And as I type I'm really trying to address every issue I see here so if I missed anything let me know....
As for pet meds dispensing meds without a script or the wrong meds. Sorry hun but not only would they loose there pharmacy license but people working there would be jailed and sued.We have to call vets on every scripted medication to obtain approval for that medication before we can dispense it so if it gets approved for the wrong mg for example, its not our fault, we rely on the vets to authorize the correct medication and dosage.It has to be authorized so if a vet puts a script on file for heartguard for a dog that weighs 55lbs but puts the script for 1-25 perhaps that vet is in the wrong line of business. And as for making snide remarks I will give you an example of whats called nv status, which means not authorized by the vet theres a list of reasons, the customer could need a heartworm test, the pet could not be prescribed or ever even seen, the vet could want the cust to pick up a written script, or the vet could just be a dick... The only way your going to get a snide remark is if joe shmoe has us call over to the clinic and dana the office manager says to go **** ourselves more or less. I have news for you, every single call is recorded and if the customer asks we will play back that vet saying screw you now im going to charge my customer 25 bucks for me to write them a script..., and i say this because the responses are scripted and in no way defamatory, its basically hey your vet said go get a written script, so please go get one and mail it to blah blah blah.. Its the consumers right to know that as long as there prescribed to a med the vets required by law to provide that person with a written script if they want it. Shot wouldn't you want to know what your entitled to? and if you don't want the company to inform the customer that you said to re fax the script 10 days in a row trying to discourage the customer from ordering only to turn around and say they need a written script, then stop behaving like your three and someone stole your cookie.Just give them a script, you keep your customer happy and they don't turn around and say **** this vet he cares more about money then my pet....
If your so angry about pet meds just offer to price match your customers and be done with it, otherwise write them a script because eventually there going to find out one way or another that vets are required to write scripts and there going to start reporting unethical conduct, is it worth your license or getting fined seriously, silly...get over it, its about the pets not the profit...
Did I MISS ANYTHING?
