I have lived in Pullman for 4 years and I am happy to answer any questions. I commute to work in Clarkston. Spokane is 1.5 hours away if you need more shopping. Pullman itself is a very cute community and I really enjoy it. I grew up in one of the biggest cities in Idaho (like 60,000 people at the time lol), so that is my main comparison. I like small towns, so it doesn't bother me. Is there anything in particular you want to know about the area? Anything you like to do or that you feel is necessary in a city?
Edit: I see that you also asked about the winter. I have a skewed viewpoint of winter because I grew up somewhere where school was only cancelled if it was -20 or -30 with windchill (or if the buses would not start). I would consider Pullman to have mild winters. This winter in particularly has been very warm. We have had snow probably twice and it was only a few inches that melted within a few days. Pullman uses gravel instead of salt on the roads and they are good about keeping them clear. That being said, we do have snow most winters. I would say average winter temp is 20-30 degrees. Drive slowly in the snow and you will be fine.
The roads outside of Pullman are less well maintained, so keep that in mind if you need to drive to Spokane, the LC Valley, or any of the surrounding areas in the winter. When we have snow, my 45 minute commute to Clarkston becomes a 60 minute commute.
Almost everywhere in Pullman is 5-10 minutes to WSU, so you will not need to do much driving in the snow if you aren't planning on leaving town. I recommend googling the Palouse. This is highest wheat producing county in the nation and the rolling hills of wheat are gorgeous in the summer. There is a national forest about an hour away with smaller hikes closer to Pullman. This area is also home to the Nez Perce tribe and is the birthplace of the Appaloosa horse breed.
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