- Joined
- Dec 31, 1999
- Messages
- 12,625
- Reaction score
- 4,103
My question is how would you suggest we moderate the forums? We want to keep the forums healthy and open to the sharing of knowledge and discussion of diverse opinions and ideas. However, we don't want forums where those with strong opinions crowd-out those who simply want to share information and get peer support.
When SDN was founded in the 90s, the Web was still relatively new and not many people used it routinely. There was no Google, social media, blogs or podcasts. Community forums were a new thing and were the best way to bring together diverse groups of people to share information and provide interesting discussion and debate.
Internet forums helped to dislodge knowledge from geographic or institutional enclaves and share that knowledge to anyone with a computer and Internet connection. Early in our history we received push-back from many organizations that did not want information to be shared openly, but over time every organization came to see the benefits of the Internet and information sharing.
The sharing of knowledge and peer support is the core benefit of our community. Unfortunately over the past 10 years I have seen a gradual decrease in civility on the web, both in social media and on the SDN forums. In extreme cases, a few individuals can sour an entire forum and drive away those who want to share information without being engaged by those who are entrenched in their viewpoints. This must change in order to protect and foster our core benefits.
(FYI - In the past we chose to moderate discreetly - protecting member privacy and not disclosing moderator activities in order to prevent embarrassment to fellow members. This gave a perception that perhaps no moderation was occuring. Over the past few months we've changed that policy to make it more obvious when we're taking actions and publicly disclosing when a member is behaving inappropriately.)
When SDN was founded in the 90s, the Web was still relatively new and not many people used it routinely. There was no Google, social media, blogs or podcasts. Community forums were a new thing and were the best way to bring together diverse groups of people to share information and provide interesting discussion and debate.
Internet forums helped to dislodge knowledge from geographic or institutional enclaves and share that knowledge to anyone with a computer and Internet connection. Early in our history we received push-back from many organizations that did not want information to be shared openly, but over time every organization came to see the benefits of the Internet and information sharing.
The sharing of knowledge and peer support is the core benefit of our community. Unfortunately over the past 10 years I have seen a gradual decrease in civility on the web, both in social media and on the SDN forums. In extreme cases, a few individuals can sour an entire forum and drive away those who want to share information without being engaged by those who are entrenched in their viewpoints. This must change in order to protect and foster our core benefits.
(FYI - In the past we chose to moderate discreetly - protecting member privacy and not disclosing moderator activities in order to prevent embarrassment to fellow members. This gave a perception that perhaps no moderation was occuring. Over the past few months we've changed that policy to make it more obvious when we're taking actions and publicly disclosing when a member is behaving inappropriately.)