- Joined
- May 31, 2011
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Thanks for the advice Kalman and Serenity - you are the kind of folks who make this website so awesome!
Serenity, when I called, they just said to keep waiting. How did you ask that prompted them to actually look and see if they received your secondary?
I had a similar problem as well and just kept calling them over and over again. Today, they literally went into my file and looked, as well as saying that they promised to email me when they found my DO letter that was sent. Honestly, I would just tell them your situation and keep trying. Also, did you email or mail it? I did both and found that mailing the stuff got the stuff into your file faster then email for some reason.