I think both parties share some degree of fault here, and as a moderator, I encourage you to objectively guide us toward this thread's namesake: support.
A) You are correct, there should not be personal attacks here. End of discussion.
B) This is a derivative justification for a derivative comment. The original line of questioning which prompted Goro's response was as to why some schools cannot adopt a tiered waitlist ranking structure. While it is true there is an aura of entitlement that gravitates towards a faction of the premed body, to conflate calls for improved mental health as a potential positive consequence of said proposal with "entitlement" in the same response to a question about waitlist policies is equally "missing the point" of discussion, if not a personal attack. So, why is one comment met with "tread lightly" while the other is met with this response?
As I requested earlier, I'd really support returning this line of discussion back to a fair comparison of waitist policies.